Poor Product or is it Poor Service I recently purchased and downloaded a 5 licence copy of this application. The product, seemingly, worked well on the first PC; however, the product (scan) seizes whilst it attempts to undertake a scan of the Com/ActiveX Files. It will not pass approximately 80% of the scan within the Com/ActiveX file registry and seizes completely. Unfortunately, the level of support that I've attempted to enlist has failed. When I ring the Sydney (Australia) nominated support number, I am constantly greeted with a message that the call centre is closed and to call back between XX and YY Hours Eastern Standard Time. It is never answered so I have a product that fails to meet my expectations and requirements. I am at a loss in terms of seeking to achieve a beneficial outcome.

Useless!!! I bought a license key, but every month I get a notification, that my license has expired. I contacted them numerous times, and they gave me a new key, that may work for two months, then the story repeats. It is annoying and don't bother investing a cent, as there are more troubles than benefits!!!

Useless Total PC Cleaner upgrade purchase I bought the upgrade to Total PC Cleaner from Microsoft Shop. I could not find the download file I had paid for. It has not upgraded the product free version which is not very good. I cannot contact support except through MS Outlook which I do not use. A shocking waste of money

full refund ! great company ! I installed the product and it didn't do what I expected only to learn after I uninstalled and requested a refund it was a technical problem with my Dell Laptop and not a cleaning problem. PC Cleaner didn't hesitate and gave me a full refund immediately, I am impressed with their professionally conduct and since herd their product is amazing ! a great experience with this compnay kelly

I was ready to get rid of my desktop… I was ready to get rid of my desktop because it was so slow but since I installed PC Cleaner it is like a new computer. I will say it took a few weeks for it to get to the state it is in now but there was a noticeable difference immediately.