Poor Product or is it Poor Service I recently purchased and downloaded a 5 licence copy of this application. The product, seemingly, worked well on the first PC; however, the product (scan) seizes whilst it attempts to undertake a scan of the Com/ActiveX Files. It will not pass approximately 80% of the scan within the Com/ActiveX file registry and seizes completely. Unfortunately, the level of support that I've attempted to enlist has failed. When I ring the Sydney (Australia) nominated support number, I am constantly greeted with a message that the call centre is closed and to call back between XX and YY Hours Eastern Standard Time. It is never answered so I have a product that fails to meet my expectations and requirements. I am at a loss in terms of seeking to achieve a beneficial outcome.

PCCLEANER ARE A SCAM Bought a PC Cleaner for 12 months, Required to spend even more money to activate PCCleaner. AVOID AS THIS COMPANY DO NOT PROVIDE ANYTHING FOR YOUR INITIAL PAYMENT OTHER THAN A REQUIREMENT TO SPEND EVEN MORE ON A MONTHLY BASIS.

would give then ZERO stars would give then ZERO stars! purchased a month to get an error that was on my computer, I was charged 15.99 instead of 9.99, office is in london and I am on the west coast of the US. I cant get a refund unless I talk to someone in London, their office hours would require me to be up before 3am to contact them! OH yeah the PC cleaner sis not work!

Useless Total PC Cleaner upgrade purchase I bought the upgrade to Total PC Cleaner from Microsoft Shop. I could not find the download file I had paid for. It has not upgraded the product free version which is not very good. I cannot contact support except through MS Outlook which I do not use. A shocking waste of money

full refund ! great company ! I installed the product and it didn't do what I expected only to learn after I uninstalled and requested a refund it was a technical problem with my Dell Laptop and not a cleaning problem. PC Cleaner didn't hesitate and gave me a full refund immediately, I am impressed with their professionally conduct and since herd their product is amazing ! a great experience with this compnay kelly