Poor Product or is it Poor Service I recently purchased and downloaded a 5 licence copy of this application. The product, seemingly, worked well on the first PC; however, the product (scan) seizes whilst it attempts to undertake a scan of the Com/ActiveX Files. It will not pass approximately 80% of the scan within the Com/ActiveX file registry and seizes completely. Unfortunately, the level of support that I've attempted to enlist has failed. When I ring the Sydney (Australia) nominated support number, I am constantly greeted with a message that the call centre is closed and to call back between XX and YY Hours Eastern Standard Time. It is never answered so I have a product that fails to meet my expectations and requirements. I am at a loss in terms of seeking to achieve a beneficial outcome.

dont trust scammer -

Will not put me through to their cancellation department. Will not put me through to their cancellation department! They say they are not currently working. Highly suspicious company. Will continue to try to cancel.

Useless Total PC Cleaner upgrade purchase I bought the upgrade to Total PC Cleaner from Microsoft Shop. I could not find the download file I had paid for. It has not upgraded the product free version which is not very good. I cannot contact support except through MS Outlook which I do not use. A shocking waste of money

i found it good. -