Harry Taylor
GBfakkeee reviews Fake reviews
MJ
GBDO NOT BUY THIS SOFTWARE! DO NOT BUY THIS SOFTWARE!! When I recently purchased PC Cleaner 1 year service, I was offered a special offer for lifetime upgrade to PC Cleaner Pro. I was charged for both the 1 year service and the Lifetime service which amounted to almost $200. When I installed it, I started having interruptions in my internet service so I ran a virus/malware scan (eset virus software). Turns out PC Cleaner has malware and the eset virus scanner actually deleted PC Cleaner (this occurred on all 4 computers in my house) . When I tried to contact PC Cleaner about the overcharges, they didn't reply and when I emailed them about the malware issue, they scoffed at me and said impossible.
Andrew Rowley
GBCRASHED MY COMPUTER - HARD TO GET A REFUND VERY DISAPOINTED! I thought I was paying a total of £30 for the PC Cleaner Software. When I queried the £48 charge to my credit card. they put me through to their Technical Help staff who asked to take over control of my computer (a big mistake). My four-month-old, problem free, Dell computer was bought from John Lewis. When I saw the changes being made, I asked them to stop and closed the link. My computer then told me it had found a fault and asked me to reboot which I did. The computer then told me in the (Dell OS assistant) that the fault could not be repaired and reinstall Windows. Thank goodness most of my files were backed up but the system refused to accept my request to reinstall windows. I agreed with John Lewis technical help that the computer should be returned to Dell. In the John Lewis store they did manage to reinstall windows. Since then I have tried to get a refund of my £48. Their customer services do not seem to understand that I don’t want their software or technical help anywhere near my computer - I was offered a £12 discount. I cannot take the risk of a computer crash again and keep asking that they refund the money - this is after a week of emails back and forth. i do not wish to apportion blame but i just can’t take the risk of taking the same path that caused me such disastrous results on a problem free computer. I just hope that they live up to their promises of satisfaction guaranteed and no quibble refund. I am worried that I may never see my refund.
Sheelah Riley
GBPCCLEANER ARE A SCAM Bought a PC Cleaner for 12 months, Required to spend even more money to activate PCCleaner. AVOID AS THIS COMPANY DO NOT PROVIDE ANYTHING FOR YOUR INITIAL PAYMENT OTHER THAN A REQUIREMENT TO SPEND EVEN MORE ON A MONTHLY BASIS.
Tessa
GBWill not put me through to their cancellation department. Will not put me through to their cancellation department! They say they are not currently working. Highly suspicious company. Will continue to try to cancel.