I have been using Utomic for years I have been using Utomic for years. They started off great. Very slim and easy to carry in your pocket. I just switched to an iPhone XR and placed an order for bumpers for my new phone. I tried the first set they sent and they did not adhere. So I asked them for a replacement set. After a little disagreement, they sent a new set (cost me shipping of $5) and I triede them. Well it's been a couple of days and they are still falling off. Not sure what happened to the company but their product is not what they were in the past. I ended up ordering a completely different case as I no longer felt comfortable with the protection I was getting.

Does. Not. Honor. Warranty. The product is pretty decent. I’ve purchased the edge (corners) and the bumper (just a metal edge around the phone, open front and back.). The edge never really stuck, I waited for 6 months to put them on, so I assumed I was in the wrong and had waited too long. After ordering the bumper, I received TERRIBLE customer service and got the case nearly a month later. After 2 more months, it’s falling apart. They sent me back a determination that it was due to normal wear and tear. After telling them that normal wear and tear does not void their warranty, the same pictures I sent them apparently NOW show damage. They don’t answer phones, the take days to respond. I was reticent to purchase the bumper, but it’s pretty. So I succumbed to the aesthetic. My mistake. DO NOT PURCHASE from this company. There’s a reason why they used to be called bumpies and had to change their name. They had to dissociate themselves from their old ways. But they don’t seem to be doing too well at that either.

Do not fit phone & refuse to pay for return shipping due to their faulty product.. Ordered 2 sets for our iPhone XR's & they were too small.. Reached out & they did offer to refund or send replacements & asked us to let them make it right.. so I agreed & when they sent new ones it was too small also.. reached back out to let them know & asked for a pre paid mailing label & they said basically since the "order" was past 30 days it in no longer covered under the 30-day money back guarantee.. I reminded them how they said, "We would prefer it if you gave us another try and accept replacements" they said I had to pay for return shipping which I have never heard of a company doing since the items advertised are NOT for the phones advertised.. Buyer Beware.. In the end I sent all the emails, pictures etc to my credit card company to dispute it & they 100% agreed & issued my full refund! I do now see where there are more negative reviews then positive so wish I would've saw these 1st...

Terrible product Terrible product. My hair gets tangled every time :(

returned these edges that did not stick… returned these edges that did not stick to my phone. they don't pay for shipping upon the returns. Really bad product. please stay far away from this company.