Albert
GBI have been using Utomic for years I have been using Utomic for years. They started off great. Very slim and easy to carry in your pocket. I just switched to an iPhone XR and placed an order for bumpers for my new phone. I tried the first set they sent and they did not adhere. So I asked them for a replacement set. After a little disagreement, they sent a new set (cost me shipping of $5) and I triede them. Well it's been a couple of days and they are still falling off. Not sure what happened to the company but their product is not what they were in the past. I ended up ordering a completely different case as I no longer felt comfortable with the protection I was getting.
Tina
GBDo not fit phone & refuse to pay for return shipping due to their faulty product.. Ordered 2 sets for our iPhone XR's & they were too small.. Reached out & they did offer to refund or send replacements & asked us to let them make it right.. so I agreed & when they sent new ones it was too small also.. reached back out to let them know & asked for a pre paid mailing label & they said basically since the "order" was past 30 days it in no longer covered under the 30-day money back guarantee.. I reminded them how they said, "We would prefer it if you gave us another try and accept replacements" they said I had to pay for return shipping which I have never heard of a company doing since the items advertised are NOT for the phones advertised.. Buyer Beware.. In the end I sent all the emails, pictures etc to my credit card company to dispute it & they 100% agreed & issued my full refund! I do now see where there are more negative reviews then positive so wish I would've saw these 1st...