bait and switch I purchased a used ipad pro gen 1 128 gb space gray in very good condition on September 3, 2020 for $294. I received 3 emails from Tek Replay indicating my order was received, processed, and later shipped. The following day, I received an email that the item I ordered failed inspection and my order was cancelled. I called their offices for an explanation and was told the same item was available at Walmart for the same price. However, the product at Walmart was $350. I then searched Tek Replay's website and found the exact same model in the exact same condition as the one I purchased/had cancelled on their website -except the product was now listed $50 more than the one I purchased. The business would not honor the purchase price for the item they cancelled.

Awful service poor equipment ,purchased… Awful service poor equipment ,purchased a MacBook Pro from These guys the MacBook didn’t last 2 days on the second day it wouldn’t hold charge ..pls don’t buy anything from these guys

The worst!! If I could give it a negative star, I would. I bought two refurbished 10-year-old MacBooks and unfortunately had to return them and now they’re charging me more to repair it than it was to buy it. They claimed that I cracked it when indeed it came already cracked, but I overlooked it because I bought it refurbished. I asked them for proof of the pre-damage and they had none now they won’t give me my money back. This company is horrible. I suggest that nobody use them I am single mom that was trying to get my kids something nice for Christmas and now I don’t have the $300 To get them anything in its place because I can’t get my money back. What a sad company you are…you will reap what you sow.

A total garbage company A total garbage company. I wish I could give them zero stars. I bought a macbook pro from them through Backmarket a while back. Recently, the screen started having issues. I sent it back to them, as there is supposedly a one year warranty. The same day it arrived, I got a message saying that I had damaged it and they refuse to honor the warranty. No questions asked. The funny thing is, the laptop has never left my desk and I don't even as much as eat or drink around it. These people are totally dishonest and unethical. Also still waiting to get my Macbook back from them. DO NOT DO BUSINESS WITH THIS COMPANY. EVER!

Watch looks great. Watch looks great.