They sold me a 10-year-old refurbished… They sold me a 10-year-old refurbished Mac that was so old that I could not add any of my apps with the system saying this device is too old to run this function! Awful product from an awful company!

A total garbage company A total garbage company. I wish I could give them zero stars. I bought a macbook pro from them through Backmarket a while back. Recently, the screen started having issues. I sent it back to them, as there is supposedly a one year warranty. The same day it arrived, I got a message saying that I had damaged it and they refuse to honor the warranty. No questions asked. The funny thing is, the laptop has never left my desk and I don't even as much as eat or drink around it. These people are totally dishonest and unethical. Also still waiting to get my Macbook back from them. DO NOT DO BUSINESS WITH THIS COMPANY. EVER!

I have purchased 5 computers from… I have purchased 5 computers from Tek-Replay direct! I have nothing but good things to say about these folks! When purchasing a refurbished product you take chances! and those who do should know this! I buy computers for friends who cannot afford them and give them to the to access the internet, job interviews or for their kids going off to school. At school they will find some geek to do something to jazz it up anyway! But tek -replay has been wonderful! JL, in Gulf Breeze FL!

The worst!! If I could give it a negative star, I would. I bought two refurbished 10-year-old MacBooks and unfortunately had to return them and now they’re charging me more to repair it than it was to buy it. They claimed that I cracked it when indeed it came already cracked, but I overlooked it because I bought it refurbished. I asked them for proof of the pre-damage and they had none now they won’t give me my money back. This company is horrible. I suggest that nobody use them I am single mom that was trying to get my kids something nice for Christmas and now I don’t have the $300 To get them anything in its place because I can’t get my money back. What a sad company you are…you will reap what you sow.

They sent my son a Mac book the screen… They sent my son a Mac book the screen was busted and the sides were cracked now they don’t want to answer there emails or anything so $200 dollars down the drain someone need to stop this company asap