They sent my son a Mac book the screen… They sent my son a Mac book the screen was busted and the sides were cracked now they don’t want to answer there emails or anything so $200 dollars down the drain someone need to stop this company asap

Sent me laptop with international keyboard Sent me a laptop with an international keyboard. When I offered to buy a new one from them with the correct keyboard if they could ensure 2 day delivery for no extra fee they said no. Clearly a joke of a business.

I bought a computer that kept shutting… I bought a computer that kept shutting down. Refurbished is supposed to mean in working order. The logic board needed to be replaced and cost an additional 222 dollars and now the battery. Tekreplay sells pure garbage and I have the proof reached out did not want to fix the issue.

A total garbage company A total garbage company. I wish I could give them zero stars. I bought a macbook pro from them through Backmarket a while back. Recently, the screen started having issues. I sent it back to them, as there is supposedly a one year warranty. The same day it arrived, I got a message saying that I had damaged it and they refuse to honor the warranty. No questions asked. The funny thing is, the laptop has never left my desk and I don't even as much as eat or drink around it. These people are totally dishonest and unethical. Also still waiting to get my Macbook back from them. DO NOT DO BUSINESS WITH THIS COMPANY. EVER!

Warranty I bought a Macbook and within less than 6months it stopped working, it didn't turn on nor charged. When I contacted them about this, they mentioned they only offer a 90-day warranty.