A total garbage company A total garbage company. I wish I could give them zero stars. I bought a macbook pro from them through Backmarket a while back. Recently, the screen started having issues. I sent it back to them, as there is supposedly a one year warranty. The same day it arrived, I got a message saying that I had damaged it and they refuse to honor the warranty. No questions asked. The funny thing is, the laptop has never left my desk and I don't even as much as eat or drink around it. These people are totally dishonest and unethical. Also still waiting to get my Macbook back from them. DO NOT DO BUSINESS WITH THIS COMPANY. EVER!

They sent my son a Mac book the screen… They sent my son a Mac book the screen was busted and the sides were cracked now they don’t want to answer there emails or anything so $200 dollars down the drain someone need to stop this company asap

Sent me laptop with international keyboard Sent me a laptop with an international keyboard. When I offered to buy a new one from them with the correct keyboard if they could ensure 2 day delivery for no extra fee they said no. Clearly a joke of a business.

Don't buy from this company Don't buy from this company. Bought a defective laptop from them and they haven't responded at all for a refund request. Buyer beware, they sell defective items on Walmart, Ebay, and their website.

I have purchased 5 computers from… I have purchased 5 computers from Tek-Replay direct! I have nothing but good things to say about these folks! When purchasing a refurbished product you take chances! and those who do should know this! I buy computers for friends who cannot afford them and give them to the to access the internet, job interviews or for their kids going off to school. At school they will find some geek to do something to jazz it up anyway! But tek -replay has been wonderful! JL, in Gulf Breeze FL!