Tekreplay is the worst in customer… Tekreplay is the worst in customer service. I purchased a laptop from walmart not knowing it was coming from Tekreplay. they send me a wrong item which i did not order. to return that product they gave me such a problem asking me to pay the $29 shipping fee. they are not american company and sitting somewhere in a foriegn country dont even understand my problem. walmart was also not very helpful eventhough i bought the laptop from them. I exchanged 7 emails with Tekreplay and they were unhelpful. do not buy from them. they send a return slip was not valid due to the laptop battery. i ended up paying and shipping it via ground to make them go away.

A total garbage company A total garbage company. I wish I could give them zero stars. I bought a macbook pro from them through Backmarket a while back. Recently, the screen started having issues. I sent it back to them, as there is supposedly a one year warranty. The same day it arrived, I got a message saying that I had damaged it and they refuse to honor the warranty. No questions asked. The funny thing is, the laptop has never left my desk and I don't even as much as eat or drink around it. These people are totally dishonest and unethical. Also still waiting to get my Macbook back from them. DO NOT DO BUSINESS WITH THIS COMPANY. EVER!

Terrible Terrible! Ordered from Walmart. On the way stuck at fed ex with no updates. Called Walmart they contacted Tekreplay sent out my order again . No lie the fed ex driver dropped off a box with a charger box in it. Absolutely ridiculous. Never again .

Sent me laptop with international keyboard Sent me a laptop with an international keyboard. When I offered to buy a new one from them with the correct keyboard if they could ensure 2 day delivery for no extra fee they said no. Clearly a joke of a business.

The worst!! If I could give it a negative star, I would. I bought two refurbished 10-year-old MacBooks and unfortunately had to return them and now they’re charging me more to repair it than it was to buy it. They claimed that I cracked it when indeed it came already cracked, but I overlooked it because I bought it refurbished. I asked them for proof of the pre-damage and they had none now they won’t give me my money back. This company is horrible. I suggest that nobody use them I am single mom that was trying to get my kids something nice for Christmas and now I don’t have the $300 To get them anything in its place because I can’t get my money back. What a sad company you are…you will reap what you sow.