bait and switch I purchased a used ipad pro gen 1 128 gb space gray in very good condition on September 3, 2020 for $294. I received 3 emails from Tek Replay indicating my order was received, processed, and later shipped. The following day, I received an email that the item I ordered failed inspection and my order was cancelled. I called their offices for an explanation and was told the same item was available at Walmart for the same price. However, the product at Walmart was $350. I then searched Tek Replay's website and found the exact same model in the exact same condition as the one I purchased/had cancelled on their website -except the product was now listed $50 more than the one I purchased. The business would not honor the purchase price for the item they cancelled.

Sold an iPhone 6S Plus advertised as… Sold an iPhone 6S Plus advertised as « Fully Unlocked ». The truth is this iPhone 6s Plus was actually « SIM-Locked » to SPRINT/T-Mobile. According to Apple, this iPhone is capable of being UNLOCKED REMOTELY. This company has refused to do unlock the phone.

The worst!! If I could give it a negative star, I would. I bought two refurbished 10-year-old MacBooks and unfortunately had to return them and now they’re charging me more to repair it than it was to buy it. They claimed that I cracked it when indeed it came already cracked, but I overlooked it because I bought it refurbished. I asked them for proof of the pre-damage and they had none now they won’t give me my money back. This company is horrible. I suggest that nobody use them I am single mom that was trying to get my kids something nice for Christmas and now I don’t have the $300 To get them anything in its place because I can’t get my money back. What a sad company you are…you will reap what you sow.

I have purchased 5 computers from… I have purchased 5 computers from Tek-Replay direct! I have nothing but good things to say about these folks! When purchasing a refurbished product you take chances! and those who do should know this! I buy computers for friends who cannot afford them and give them to the to access the internet, job interviews or for their kids going off to school. At school they will find some geek to do something to jazz it up anyway! But tek -replay has been wonderful! JL, in Gulf Breeze FL!

Bought an iPhone 7 that had a defective… Bought an iPhone 7 that had a defective battery and sent it back for an exchange. The replacement unit had a defective screen. Don't waste your time on this company.