Tekreplay is the worst in customer… Tekreplay is the worst in customer service. I purchased a laptop from walmart not knowing it was coming from Tekreplay. they send me a wrong item which i did not order. to return that product they gave me such a problem asking me to pay the $29 shipping fee. they are not american company and sitting somewhere in a foriegn country dont even understand my problem. walmart was also not very helpful eventhough i bought the laptop from them. I exchanged 7 emails with Tekreplay and they were unhelpful. do not buy from them. they send a return slip was not valid due to the laptop battery. i ended up paying and shipping it via ground to make them go away.

Don't buy from this company Don't buy from this company. Bought a defective laptop from them and they haven't responded at all for a refund request. Buyer beware, they sell defective items on Walmart, Ebay, and their website.

Sent me laptop with international keyboard Sent me a laptop with an international keyboard. When I offered to buy a new one from them with the correct keyboard if they could ensure 2 day delivery for no extra fee they said no. Clearly a joke of a business.

A total garbage company A total garbage company. I wish I could give them zero stars. I bought a macbook pro from them through Backmarket a while back. Recently, the screen started having issues. I sent it back to them, as there is supposedly a one year warranty. The same day it arrived, I got a message saying that I had damaged it and they refuse to honor the warranty. No questions asked. The funny thing is, the laptop has never left my desk and I don't even as much as eat or drink around it. These people are totally dishonest and unethical. Also still waiting to get my Macbook back from them. DO NOT DO BUSINESS WITH THIS COMPANY. EVER!

Sold an iPhone 6S Plus advertised as… Sold an iPhone 6S Plus advertised as « Fully Unlocked ». The truth is this iPhone 6s Plus was actually « SIM-Locked » to SPRINT/T-Mobile. According to Apple, this iPhone is capable of being UNLOCKED REMOTELY. This company has refused to do unlock the phone.