I. Am. LIVID I ordered a refurbished iPad 7 from this company and was very excited. When I received the package it was suspiciously light. Upon opening the SEALED box I found only a packing slip and a charging cord. I called BOTH of their customer service numbers and neither of them work, both lines act like theyre going to transfer you to someone and then cut in to the hold music and say "We cant take your call." then they end the line. So, I emailed them. The response they gave me was "It sounds like someone stole it. Print out your invoice and reach out to the police." Let me remind you, reader. The box was SEALED SHUT. It was not stolen unless it was by one of their own employees.

Tekreplay is the worst in customer… Tekreplay is the worst in customer service. I purchased a laptop from walmart not knowing it was coming from Tekreplay. they send me a wrong item which i did not order. to return that product they gave me such a problem asking me to pay the $29 shipping fee. they are not american company and sitting somewhere in a foriegn country dont even understand my problem. walmart was also not very helpful eventhough i bought the laptop from them. I exchanged 7 emails with Tekreplay and they were unhelpful. do not buy from them. they send a return slip was not valid due to the laptop battery. i ended up paying and shipping it via ground to make them go away.

bait and switch I purchased a used ipad pro gen 1 128 gb space gray in very good condition on September 3, 2020 for $294. I received 3 emails from Tek Replay indicating my order was received, processed, and later shipped. The following day, I received an email that the item I ordered failed inspection and my order was cancelled. I called their offices for an explanation and was told the same item was available at Walmart for the same price. However, the product at Walmart was $350. I then searched Tek Replay's website and found the exact same model in the exact same condition as the one I purchased/had cancelled on their website -except the product was now listed $50 more than the one I purchased. The business would not honor the purchase price for the item they cancelled.

I bought a computer that kept shutting… I bought a computer that kept shutting down. Refurbished is supposed to mean in working order. The logic board needed to be replaced and cost an additional 222 dollars and now the battery. Tekreplay sells pure garbage and I have the proof reached out did not want to fix the issue.

Watch looks great. Watch looks great.