Dhara
GBGood software but missing some key features I am using this software for more than a year and more i use, more i like it BUT it is missing two key features which everyone would love. 1. It doesn’t allow transaction search by items. For example: if i want to know all the transaction for specific item happened yesterday, i cannot search it. 2. I am not able to know transaction pay methods. So if i am looking at transaction details, it will give me items and total price but there is no way to know whether it was paid cash or credit card. I ask customer support multiple times and all i hear is: we will open ticket and work on it. Same answer since few months now.
Mahmoud Ayyad
GBGarbage waste of a lots of time and… Garbage waste of a lots of time and money DON'T DO IT
Shop N Save
GBCStorePro has lots of good options and… CStorePro has lots of good options and very helpful product. But I have some issues: * Application ** There are some issues with live view. The total sales amount is off. *** Support did more tweaks, but the total sales amount is still off *** I found the issue and reported, but I never got response ** Too complicate to use at times (overall features) *** I only use it for inventory, live data, and check print only. ** Better training will be good. Attended a training session, but the trainer was busy supporting a customer with their issues. ** Sorting of the search results will be great to have - for the items especially ** Enter key should act as click on the "Search" button instead of going to the next field ** Report of number items sold by department and item will be great help (by date, month, etc.) ** Print Check - Hard to align print check when print. Print of Logo is difficult ** It fails to sync from POS (Ruby2) at times. ** Some issues with barcode with my existing barcode devices. I replaced with another one. Hope it will work better. * Support ** They can be very hard to get hold of. Also no weekend supports. ** When I talk to them, the issues are normally resolved. ** Sometimes, they said they will call me back as they have to check on something, but I never get callback. Happened 3 or 4 times.
Ashvin Patel
GBsoftware is good but support sucks software is good but support sucks. no one really there to answer. looks like I need to find different vendor soon.
Simon
GBA+++ Super Super friendly staff! They really help you get everything started and hold your hand throughout the whole process. Very easy system they have, highly recommend anyone with a retail market to use them!