
Mayur
GBPlease Stay Away from This Company One of the worst companies to trust with your scan data file submission and customer service. I have waited more than 2-3 months for issues to be looked at. Customer support is the worst when it comes to getting help with scan data file errors. The inventory management website is okay at best. I had many useful suggestions as an avid user of their website for the past 9 years but none were considered. Their mobile app is so outdated that I'm sure I can design something more useful and practical than what they have created. If you have options for your business case, please save your money and go with another company. This company charges $700+ per annum with a crap customer service. Unfortunately, I have no other option but to stay with them bc there aren't any other companies that can do both inventory management and scan data files. If I did, or if anyone reading this knows of any - please let me know, I would have switched immediately.

Ashvin Patel
GBsoftware is good but support sucks software is good but support sucks. no one really there to answer. looks like I need to find different vendor soon.

Chevron
GBGurav Gurav, Anif and the rest of the team are always great and very helpful. Wish you guys had a 24 hour chat to help late at night or early in the morning. Other then that wonderful service.

Dhara
GBGood software but missing some key features I am using this software for more than a year and more i use, more i like it BUT it is missing two key features which everyone would love. 1. It doesn’t allow transaction search by items. For example: if i want to know all the transaction for specific item happened yesterday, i cannot search it. 2. I am not able to know transaction pay methods. So if i am looking at transaction details, it will give me items and total price but there is no way to know whether it was paid cash or credit card. I ask customer support multiple times and all i hear is: we will open ticket and work on it. Same answer since few months now.

Simon
GBA+++ Super Super friendly staff! They really help you get everything started and hold your hand throughout the whole process. Very easy system they have, highly recommend anyone with a retail market to use them!