Good software but missing some key features I am using this software for more than a year and more i use, more i like it BUT it is missing two key features which everyone would love. 1. It doesn’t allow transaction search by items. For example: if i want to know all the transaction for specific item happened yesterday, i cannot search it. 2. I am not able to know transaction pay methods. So if i am looking at transaction details, it will give me items and total price but there is no way to know whether it was paid cash or credit card. I ask customer support multiple times and all i hear is: we will open ticket and work on it. Same answer since few months now.

CStorePro has lots of good options and… CStorePro has lots of good options and very helpful product. But I have some issues: * Application ** There are some issues with live view. The total sales amount is off. *** Support did more tweaks, but the total sales amount is still off *** I found the issue and reported, but I never got response ** Too complicate to use at times (overall features) *** I only use it for inventory, live data, and check print only. ** Better training will be good. Attended a training session, but the trainer was busy supporting a customer with their issues. ** Sorting of the search results will be great to have - for the items especially ** Enter key should act as click on the "Search" button instead of going to the next field ** Report of number items sold by department and item will be great help (by date, month, etc.) ** Print Check - Hard to align print check when print. Print of Logo is difficult ** It fails to sync from POS (Ruby2) at times. ** Some issues with barcode with my existing barcode devices. I replaced with another one. Hope it will work better. * Support ** They can be very hard to get hold of. Also no weekend supports. ** When I talk to them, the issues are normally resolved. ** Sometimes, they said they will call me back as they have to check on something, but I never get callback. Happened 3 or 4 times.

Does not answer lot of my questions Does not answer lot of my questions, the data is also not clear and software itself has very limited capabilities.

Need improvement Need to improve on customer services

President IThis is one of the best back office software.