Waste of time Waste of time From the sales to support and the product It’s written for kids

Does not answer lot of my questions Does not answer lot of my questions, the data is also not clear and software itself has very limited capabilities.

Customer service might be ok but to get customer service you will need "LUCK" Back office password need to be changed every 3 months which is a nice thing for security, but in order to do that CStore pro tech need to do it and tech is missing ! Means no one answer the phone there, no one responses to live chat feature, means if you want to add inventory PLU you need luck !!! Want to see what's in stock on hand to order more product and password need to be renewed by them you will need "LUCK" I wish I wouldn't have hooked all my locations to their software. There is no 24/7 customer service or help, if your system crashes on Friday night or after 6 p.m. you are on your own till Monday! Only if you are lucky so good luck !! I have been sitting in front of computer screen for over an hour as I write this review, as much as I pay for their subscription there should be some sort of help in case of emergency but nope, Christmas is not a new holiday they should get their head outta ass and get ppl to help ppl like me or anyone in need of technical help, I will be switching as soon as I come across a company which fits my needs, don't waste your money with this company. Don't get me wrong their techs are smart BUT if you can get a tech when you need one. Wish there was an option to give them minus star !!

Great program Great program, low cost. Great support

Good software but missing some key features I am using this software for more than a year and more i use, more i like it BUT it is missing two key features which everyone would love. 1. It doesn’t allow transaction search by items. For example: if i want to know all the transaction for specific item happened yesterday, i cannot search it. 2. I am not able to know transaction pay methods. So if i am looking at transaction details, it will give me items and total price but there is no way to know whether it was paid cash or credit card. I ask customer support multiple times and all i hear is: we will open ticket and work on it. Same answer since few months now.