Ridiculous pricing Made a poll on short notice. It accepted 10 responses and then locked out. Was in a mad rush organising an event so paid for an upgrade to get more responses to the next plan level without reading the cost. 500 Euros. Unreal pricing, dodgy business practice. Never using again and advise everyone to stay away.

Avoid at all costs. Avoid at all costs. Not only is the product expensive - but it simply doesn't work. The formatting was so bad on the form, that users inadvertently selected the wrong imagery (in my case, photography print). This resulted in huge waste and significant economic loss. Do not use. I am awaiting a response.

The Typeform free plan is a scam So disappointed with using Typeform! I didn't notice anywhere that the free plan only allows 10 responses. Then sent a questionnaire related to a charitable organisation. Had no choice other than to pay the upgrade fee. Foolishly I didn't make a note to cancel the subscription so got another bill a month later. The cancelation (which happened on the first day of the next month) also didn't cancel the month ahead.

Plan renewed with no warning despite canceling Our annual plan was renewed with absolutely no warning, despite having canceled it previously. I'm sympathetic to the fact that my cancelation may not have gone through, but there is no contact info anywhere to ask for a refund. Absolutely cannot afford this service and am not planning to use it. Help!

great customer support and professional quizzes I used type form to create a few quizzes for a work conference and they looked really professional and worked really well. Monica in the billing/ Customer service team is great and worked really fast to fix a tech issue i had.