ActivTrak

1301 South MoPac Expressway, Suite LL25, 78746, Austin, United States
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1.60
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

0.00%

1

85.00%
About ActivTrak

ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology. Additionally, with data sourced from more than 9,000 customers and over 450,000 users, ActivTrak’s Workforce Productivity Lab is a global center for ground-breaking research and expertise that helps companies embrace and embody the future of work. Based in Austin, Texas, ActivTrak is backed by Sapphire Ventures and Elsewhere Partners, and is led by a seasoned team of software industry veterans.

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Mary
CA

Terrible company to deal with Terrible company to deal with! We did not use Activetrack due to COVID obviously, lost employees, we never received a reminder that this was coming up. They refuse to cancel even if you tell them that you don't need the system right now, they have hidden policies, they charge your credit card without your consent! for this I say go to the competitor. They clearly don't care about customer satisfaction at all.

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Karin
GB

Fraudulent consumer practices on website - stay away from this product. The sales materials very clearly state $10 per person. You click on that option and then the total goes up to $50 becuase you have to have 5 seats minimum. If you go ahead and purchase, your bill is $600 becuase they charge you annually and DONT WARN YOU. If you try to deal with customer service, there isnt any. Their sales team is terrible and rude. They will not give refunds even if their website is MISLEADING.

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Alex
GB

Horrendous customer support Horrendous customer support - I can produce evidence of all paper trails - promise things but they do not deliver - do not reply to emails and play dumb hoping silence will make you go away - abysmal documentation and explanations - expensive - do not put out of offices on when people you deal with are absent - absolute PONY!

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A business in NY
GB

I have to admit I have to admit, for a free version, this ain't too shabby. The features all work reliably. It doesn't seem to slow down my system even when using the live feed which is great except that it times out. It is easy to use and set up. Great tool to protect your business and for a parent to monitor a child's activities online without having to stand over their shoulder. Wish I had access to something like this when I was getting a divorce to prove certain nefarious online activities of the ex with pics as proof! Employers could easily trace activities on shared pc's such as stealing sales from another employee or workplace sabotage.

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Christian Yves
CM

Stealing user money by changing terms… Stealing user money by changing terms of contract and even while ou aren't using the app, they will just charge you when nothing has happen there. Bad business practice, very very very bad business practices.

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