A business in NY
GBI have to admit I have to admit, for a free version, this ain't too shabby. The features all work reliably. It doesn't seem to slow down my system even when using the live feed which is great except that it times out. It is easy to use and set up. Great tool to protect your business and for a parent to monitor a child's activities online without having to stand over their shoulder. Wish I had access to something like this when I was getting a divorce to prove certain nefarious online activities of the ex with pics as proof! Employers could easily trace activities on shared pc's such as stealing sales from another employee or workplace sabotage.
Steve Siegel
GBApparently not the only one being scammed! I'm glad to see I'm not the only one being scammed by them and their auto-renewal. I've also tried to cancel and it's been 10 days with no response. I'm opening a chargeback on my card. Their customer service has been MIA since I tried to cancel. Horrifying
Mary
CATerrible company to deal with Terrible company to deal with! We did not use Activetrack due to COVID obviously, lost employees, we never received a reminder that this was coming up. They refuse to cancel even if you tell them that you don't need the system right now, they have hidden policies, they charge your credit card without your consent! for this I say go to the competitor. They clearly don't care about customer satisfaction at all.
Andrew Collins
GBProduct never worked well or synced to… Product never worked well or synced to devices. We asked to cancel midway through the contract as we had not used it at all for 5 months and they held firm, charging us in full eventhough they knew we were not using it. Not great service. Just do right by your clients. Why hold our feet to the fire for a few bucks. Bad business culture to do that when you know we were not using it.
Mary
CASimply not recommended at ALLL!! Simply not recommended at ALLL!!! credit card charged on auto renewal without any further sign up and no possibility to cancel because once charged they just don’t care and you will never get a refund back! Looked everyone in the account and there is no where you can see to remove the credit card, but still they have it once you put it in 1 time and they charge you the auto renewal without any authorization.. AVOID DOING BUSINESS WITH THEM!