Buyer beware! agree with previous reviews. Buyer beware. Free trial, then sign up. But then credit card charged on auto renewal without any further sign up and no possibility to cancel because by that point, T&Cs don't allow cancellation. No ability to easily cancel on the website without further confirming as mandatory field agree to these terms! In my opinion, one of the most ethically challenged approaches I've seen and I'll never use them, but legal in the UK for small business clients as consumer protection doesn't apply. I've wondered if indicative of the level of cancellations that they get and want to extract a further year income even if bad reviews. Buyer beware!

Frustrating Renewal Issue of Activtrak I had a subscription that extended for an additional year due to an automatic renewal, without in my attention. To my surprise, I received an email notification today indicating that the subscription has been renewed, but the payment was unsuccessful. However, I had no intention of continuing the subscription, as I no longer need. Unfortunately, I failed to notice their reminder email sent a month ago. At present, I request a full cancellation on the first days of their new period, but they don't confirm, moreover they have conveyed the possibility of pursuing legal action, which I find disproportionate. As a customer, it is disheartening to observe a SaaS provider insisting on renewing when the customer does not want to do so. It is imperative for them to enhance their billing policy, as adopting a confrontational stance ultimately benefits no one.

The worst company Look elsewhere. Like others have said they will not notify you prior to auto-renewal and you will be stuck with them for another year.

Amazing piece of software! Amazing piece of software. Light yet powerful. No PC disruption or bandwidth consumption. It just WORKS! The SQL data access is fantastic and works beautifully along with Tableau. Really helps to identify KPI's throughout the organization. It's a no-brainer.

Simply not recommended at ALLL!! Simply not recommended at ALLL!!! credit card charged on auto renewal without any further sign up and no possibility to cancel because once charged they just don’t care and you will never get a refund back! Looked everyone in the account and there is no where you can see to remove the credit card, but still they have it once you put it in 1 time and they charge you the auto renewal without any authorization.. AVOID DOING BUSINESS WITH THEM!