Fraudulent consumer practices on website - stay away from this product. The sales materials very clearly state $10 per person. You click on that option and then the total goes up to $50 becuase you have to have 5 seats minimum. If you go ahead and purchase, your bill is $600 becuase they charge you annually and DONT WARN YOU. If you try to deal with customer service, there isnt any. Their sales team is terrible and rude. They will not give refunds even if their website is MISLEADING.

ActivTrak was okay ActivTrak was okay, however we asked to cancel or we might move to a smaller license count as the software just isn’t that useful, there’s so many other ways to manage productivity. Their accounts team were incredibly rude and tried to bill us for 3x the requested license count. After I said this was wrong they said it didn’t matter because they had already billed it, and refused to discuss it. Shocking service. You’ll never have a real account manager either as they seem to have an issue retaining staff. Perhaps focus on your people skills a bit more?

Buyer beware! agree with previous reviews. Buyer beware. Free trial, then sign up. But then credit card charged on auto renewal without any further sign up and no possibility to cancel because by that point, T&Cs don't allow cancellation. No ability to easily cancel on the website without further confirming as mandatory field agree to these terms! In my opinion, one of the most ethically challenged approaches I've seen and I'll never use them, but legal in the UK for small business clients as consumer protection doesn't apply. I've wondered if indicative of the level of cancellations that they get and want to extract a further year income even if bad reviews. Buyer beware!

Horrendous customer support Horrendous customer support - I can produce evidence of all paper trails - promise things but they do not deliver - do not reply to emails and play dumb hoping silence will make you go away - abysmal documentation and explanations - expensive - do not put out of offices on when people you deal with are absent - absolute PONY!

Not used not logged in and they just want the money, disgraceful company. Not used or logged in, in over a year. Had even forgotten we had the software shows what value it brought. Just automatically renewed the service and sent the bill. When ask how they could justify this was told pay the bill and we will deactivate. Delighted to leave a company like this.