Stealing user money by changing terms… Stealing user money by changing terms of contract and even while ou aren't using the app, they will just charge you when nothing has happen there. Bad business practice, very very very bad business practices.

Not used not logged in and they just want the money, disgraceful company. Not used or logged in, in over a year. Had even forgotten we had the software shows what value it brought. Just automatically renewed the service and sent the bill. When ask how they could justify this was told pay the bill and we will deactivate. Delighted to leave a company like this.

Dodge company Dodge company. I took a few user accounts in year one and paid in full. I found a better option which is way cheaper and more productive than ActivTrak.I stopped using activtak in year one. Second-year comes they took payment without my consent I wasn't informed in email. Apparently, guys name real idiot refuse to do a refund. I'm going ahead for a chargeback. What a bad experience. How can a company draw money without informing?

Frustrating Renewal Issue of Activtrak I had a subscription that extended for an additional year due to an automatic renewal, without in my attention. To my surprise, I received an email notification today indicating that the subscription has been renewed, but the payment was unsuccessful. However, I had no intention of continuing the subscription, as I no longer need. Unfortunately, I failed to notice their reminder email sent a month ago. At present, I request a full cancellation on the first days of their new period, but they don't confirm, moreover they have conveyed the possibility of pursuing legal action, which I find disproportionate. As a customer, it is disheartening to observe a SaaS provider insisting on renewing when the customer does not want to do so. It is imperative for them to enhance their billing policy, as adopting a confrontational stance ultimately benefits no one.

Buyer beware! agree with previous reviews. Buyer beware. Free trial, then sign up. But then credit card charged on auto renewal without any further sign up and no possibility to cancel because by that point, T&Cs don't allow cancellation. No ability to easily cancel on the website without further confirming as mandatory field agree to these terms! In my opinion, one of the most ethically challenged approaches I've seen and I'll never use them, but legal in the UK for small business clients as consumer protection doesn't apply. I've wondered if indicative of the level of cancellations that they get and want to extract a further year income even if bad reviews. Buyer beware!