Karin
GBFraudulent consumer practices on website - stay away from this product. The sales materials very clearly state $10 per person. You click on that option and then the total goes up to $50 becuase you have to have 5 seats minimum. If you go ahead and purchase, your bill is $600 becuase they charge you annually and DONT WARN YOU. If you try to deal with customer service, there isnt any. Their sales team is terrible and rude. They will not give refunds even if their website is MISLEADING.
Mary
CASimply not recommended at ALLL!! Simply not recommended at ALLL!!! credit card charged on auto renewal without any further sign up and no possibility to cancel because once charged they just don’t care and you will never get a refund back! Looked everyone in the account and there is no where you can see to remove the credit card, but still they have it once you put it in 1 time and they charge you the auto renewal without any authorization.. AVOID DOING BUSINESS WITH THEM!
Alex
GBHorrendous customer support Horrendous customer support - I can produce evidence of all paper trails - promise things but they do not deliver - do not reply to emails and play dumb hoping silence will make you go away - abysmal documentation and explanations - expensive - do not put out of offices on when people you deal with are absent - absolute PONY!
Michael
GBI received no response from my request… I received no response from my request for assistance. Activ Trak and has never worked. I would pay for it if this was resolved.
Mark
AUDodge company Dodge company. I took a few user accounts in year one and paid in full. I found a better option which is way cheaper and more productive than ActivTrak.I stopped using activtak in year one. Second-year comes they took payment without my consent I wasn't informed in email. Apparently, guys name real idiot refuse to do a refund. I'm going ahead for a chargeback. What a bad experience. How can a company draw money without informing?