ActivTrak

1301 South MoPac Expressway, Suite LL25, 78746, Austin, United States
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1.60
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

0.00%

1

85.00%
About ActivTrak

ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology. Additionally, with data sourced from more than 9,000 customers and over 450,000 users, ActivTrak’s Workforce Productivity Lab is a global center for ground-breaking research and expertise that helps companies embrace and embody the future of work. Based in Austin, Texas, ActivTrak is backed by Sapphire Ventures and Elsewhere Partners, and is led by a seasoned team of software industry veterans.

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Mark
AU

Dodge company Dodge company. I took a few user accounts in year one and paid in full. I found a better option which is way cheaper and more productive than ActivTrak.I stopped using activtak in year one. Second-year comes they took payment without my consent I wasn't informed in email. Apparently, guys name real idiot refuse to do a refund. I'm going ahead for a chargeback. What a bad experience. How can a company draw money without informing?

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SWB
GB

The worst company Look elsewhere. Like others have said they will not notify you prior to auto-renewal and you will be stuck with them for another year.

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Mary
CA

Simply not recommended at ALLL!! Simply not recommended at ALLL!!! credit card charged on auto renewal without any further sign up and no possibility to cancel because once charged they just don’t care and you will never get a refund back! Looked everyone in the account and there is no where you can see to remove the credit card, but still they have it once you put it in 1 time and they charge you the auto renewal without any authorization.. AVOID DOING BUSINESS WITH THEM!

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Alex
GB

Horrendous customer support Horrendous customer support - I can produce evidence of all paper trails - promise things but they do not deliver - do not reply to emails and play dumb hoping silence will make you go away - abysmal documentation and explanations - expensive - do not put out of offices on when people you deal with are absent - absolute PONY!

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Andrew Collins
GB

Product never worked well or synced to… Product never worked well or synced to devices. We asked to cancel midway through the contract as we had not used it at all for 5 months and they held firm, charging us in full eventhough they knew we were not using it. Not great service. Just do right by your clients. Why hold our feet to the fire for a few bucks. Bad business culture to do that when you know we were not using it.

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