maybe it was bad timing or maybe just… maybe it was bad timing or maybe just bad luck. but since day one i have had an issue, when the original issue was fixed they had a server issue and lost tracking completely on all computers, was instructed after it was fixed i have to reinstall on to all computers. wouldnt be as bad but i now have no way to install it onto the computers as they are off site. so i now have to purchase other software to remote into the computers and install the newer version. which i still can not find on the website. so far i am very unhappy.

Product never worked well or synced to… Product never worked well or synced to devices. We asked to cancel midway through the contract as we had not used it at all for 5 months and they held firm, charging us in full eventhough they knew we were not using it. Not great service. Just do right by your clients. Why hold our feet to the fire for a few bucks. Bad business culture to do that when you know we were not using it.

The worst company Look elsewhere. Like others have said they will not notify you prior to auto-renewal and you will be stuck with them for another year.

Horrendous customer support Horrendous customer support - I can produce evidence of all paper trails - promise things but they do not deliver - do not reply to emails and play dumb hoping silence will make you go away - abysmal documentation and explanations - expensive - do not put out of offices on when people you deal with are absent - absolute PONY!

I have to admit I have to admit, for a free version, this ain't too shabby. The features all work reliably. It doesn't seem to slow down my system even when using the live feed which is great except that it times out. It is easy to use and set up. Great tool to protect your business and for a parent to monitor a child's activities online without having to stand over their shoulder. Wish I had access to something like this when I was getting a divorce to prove certain nefarious online activities of the ex with pics as proof! Employers could easily trace activities on shared pc's such as stealing sales from another employee or workplace sabotage.