The worst customer experience I have… The worst customer experience I have ever had. I'd ordered from Jelly Cases last year and loved the cover. So I ordered again. 6wks later still no cover, they don't respond to emails nor to Facebook messages. Finally someone replied and told me shipping had lost my order and they'd process a new one. Then again zero communication. So disappointing as I did like my first cover and didn't have an issue then. My advice? Don't order.

I am very unhappy with the customer… I am very unhappy with the customer service at jelly cases. The only way to contact them is via email. I ordered my products on 2/16/2024 and emailed them on 3/4/2024. They responded that they will look into my order and will touch base with me. I requested an update on my order on 3/12/2024 since there was no response and until now I have not received any email on their behalf on my order.

The order took a month to get here but it finally came I ordered the phone case a month ago. It finally arrived and it is in excellent condition. The customer service personnel that I emailed had been really informative. I wish they would have originally sent an email that there were shipping issues. So I am changing my review from a one star to five stars.

DO NOT USE (110153) ordered weeks ago with no sign of anything. for a small order, nothing has be processed. i’ve requested a refund and order cancellation. wish i had looked at these reviews earlier…no products are getting shipped, and they are still taking our money!! give me my refund please!!

Total scam Would put 0 if I could. Not only did I never receive the case I ordered, but also left multiple emails and calls and they never got back! Stay away if you can!