Rebecca Harmston
GBA step too far - bereaved family I phoned to cancel my dad's account as he died two weeks ago. The agent tells me that his computer might become infected. They wanted to leave it to renew. I'd said multiple times that I wanted to cancel. What type of company tries the hard sell on a bereaved family member?
Adam
GBThis company is a joke and discriminates against USA This company is a joke! We installed a protection program on several of our computers and started having problems. Our IT dept looked into it and McAfee was using 60% of the memory on our computers. When we called customer support to cancel and get a refund, as we still had 6 months left, we were told they did not refund customers from the USA only the UK.
Timber
GBI uninstalled Macafee but it keeps… I uninstalled Macafee but it keeps poppong up whilst I am using my PC, this is not acceptable, this chinese company is a full time nuisance , I wish I could stop these opo ups
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GBTerrible Terrible. Cancelling subscription very difficult to do. UK call centre is a mix of accusing questions of 'so your willing to not even protect any of your devices?' plus more upsell of product. For what should be 1 button click is 15 minutes of pain.
Eesha Bale
GBBloody fraudsters Bloody fraudsters! Processed a chargeback for the subscription I was charged fraudulently. Now trying to dispute the chargeback! Having initially told me they would process a refund and then being sly when asked for the outcome!