Consumer
GBWe should start a CLASS ACTION LAWSUIT !!! 04/24/2024 McAfee is a poorly ran company and their product is trash. Once I downloaded the product onto my computer, my computer malfunctioned and has been ever since. I’ve been through the trouble shooting phase with their tech on numerous occassions-no relief. I phoned this company and cancelled my subscription ; they reimbursed me $54 but within the same 24 hours, they debited my account $95…why???? A CLASS ACTION LAWSUIT NEEDS TO BE FILED AGAINST THIS COMPANY.
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GBTerrible Terrible. Cancelling subscription very difficult to do. UK call centre is a mix of accusing questions of 'so your willing to not even protect any of your devices?' plus more upsell of product. For what should be 1 button click is 15 minutes of pain.
Timber
GBI uninstalled Macafee but it keeps… I uninstalled Macafee but it keeps poppong up whilst I am using my PC, this is not acceptable, this chinese company is a full time nuisance , I wish I could stop these opo ups
Nikki L
GBA literal scam. A literal scam. Took my money but my account shows no subscriptions and no option to download it to my computer. The video instructions do not reflect the options I have on my account. Now no one will answer the phone and I can't request a refund because you need it show an active subscription to do that. But they definitely took my money and sent an email confirmation. What a joke and a scam. Steer WELL clear of McAfee.
Adam
GBThis company is a joke and discriminates against USA This company is a joke! We installed a protection program on several of our computers and started having problems. Our IT dept looked into it and McAfee was using 60% of the memory on our computers. When we called customer support to cancel and get a refund, as we still had 6 months left, we were told they did not refund customers from the USA only the UK.