Consumer
GBWe should start a CLASS ACTION LAWSUIT !!! 04/24/2024 McAfee is a poorly ran company and their product is trash. Once I downloaded the product onto my computer, my computer malfunctioned and has been ever since. I’ve been through the trouble shooting phase with their tech on numerous occassions-no relief. I phoned this company and cancelled my subscription ; they reimbursed me $54 but within the same 24 hours, they debited my account $95…why???? A CLASS ACTION LAWSUIT NEEDS TO BE FILED AGAINST THIS COMPANY.
Maureen Roberts
GBToday I recieved an email fom someone… Today I recieved an email fom someone called Maria Gardener ,thanking me formy order with McAfee [who i have never even heard of , and stating the ORDER NUMBER , ETC and the amount would be $658.00.There is a telephone number to contact them in the USA , I do not live in the US., and have NEVER ordered from them .How have theyeven got my email address ? A friend informed me it is a scam , and to not get in touch with them . Has anyone else ever recieved emails from this company ?
Adam
GBThis company is a joke and discriminates against USA This company is a joke! We installed a protection program on several of our computers and started having problems. Our IT dept looked into it and McAfee was using 60% of the memory on our computers. When we called customer support to cancel and get a refund, as we still had 6 months left, we were told they did not refund customers from the USA only the UK.
dia harrisburg
GBWorse than any virus it could possibly prevent the constant notifications, the guilt trips, changing my search engine without my permission everytime I restart my laptop regardless of how many times I turn the feature off.... this software is unbelievably invasive!!! It got to the point of being so utterly infuriating that I had to uninstall it, and yet still, at least 4 months later, I open my laptop to find A NOTIFCIATION FROM MCAFEE! I have searched my laptop high and low to try and find any possible remnants of the software - nowhere to be found, at least under the name McAfee. It is impossible to get rid of, impossible to unsubscribe from, and even more impossible to bear to have on your device. Please, the large majority of operating systems will have built-in anti-malware functions, and if that is not enough for you (completely fair) then PLEASE look into a proper quality software that does not spam you with requests and slow down your device to no avail!!!!
Nicholas Bertram
GBI keep getting a message on my… I keep getting a message on my Chromebook that APPEARS to be coming from McAfee that says my PC is infected with 5 viruses and that my subscription has expired. Well, this is awfully strange given the fact that I renewed my subscription earlier this month and saved the email! I called their customer service department and the quality of service was ABSOLUTELY HORRIBLE!!!! The first person I spoke to had a thick foreign accent, probably either Indian or Pakistani. I had to repeat my email address to her NO LESS THAN 3 TIMES and she still got it wrong! I asked to speak to someone else there and she said I couldn't do that. She finally transferred me to one of their "technical support" people who had an even thicker accent! He proceeded to tell me to download what were, according to him, the WRONG PROGRAMS that are used to remote into my computer. What's even worse was the way he tried to make it look like it was MY FAULT after I had downloaded the programs HE TOLD ME TO DOWNLOAD!!! He started with his "I'm sorry" you downloaded the wrong program speil and I hung up on him. McAfee is really scraping the bottom of the barrel with these people!!!!!!!