A literal scam. A literal scam. Took my money but my account shows no subscriptions and no option to download it to my computer. The video instructions do not reflect the options I have on my account. Now no one will answer the phone and I can't request a refund because you need it show an active subscription to do that. But they definitely took my money and sent an email confirmation. What a joke and a scam. Steer WELL clear of McAfee.

McAfee Security Scan Plus. Cannot be uninstalled I downloaded Adobe Reader and it came with McAfee Security Scan Plus which I do not like or want. It cannot be uninstalled and McAfee are no help in uninstalling it. It is a disgrace that I am stuck with a program that I do not want and can't uninstall. Worst customer service ever.

McAfee Live Safe Stops You Working! McAfee are more interested in advertising all the things that should be included in the package than providing a good service. They do this with constant pop ups that pull focus away from what I'm trying to do with my PC, this interupts my workflow several times a day. I used to be a happy customer but since they've started using the application I actually pay for as an advertising platform that interupts my work I've stopped auto renew and will find another provider.

Bloody fraudsters Bloody fraudsters! Processed a chargeback for the subscription I was charged fraudulently. Now trying to dispute the chargeback! Having initially told me they would process a refund and then being sly when asked for the outcome!

A step too far - bereaved family I phoned to cancel my dad's account as he died two weeks ago. The agent tells me that his computer might become infected. They wanted to leave it to renew. I'd said multiple times that I wanted to cancel. What type of company tries the hard sell on a bereaved family member?