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GBTerrible Terrible. Cancelling subscription very difficult to do. UK call centre is a mix of accusing questions of 'so your willing to not even protect any of your devices?' plus more upsell of product. For what should be 1 button click is 15 minutes of pain.
Mr PETER WILLIS
GBDon't use this company Don't use this company, same as many reviews, took £99 off my credit card without permission, 60 days to get it back, they simply refuse. I have called 9 times, each time guaranteed a refund, no refund. I am 61 the stress is too much to continue arguing, it's fraud
Adam
GBThis company is a joke and discriminates against USA This company is a joke! We installed a protection program on several of our computers and started having problems. Our IT dept looked into it and McAfee was using 60% of the memory on our computers. When we called customer support to cancel and get a refund, as we still had 6 months left, we were told they did not refund customers from the USA only the UK.
Nicholas Bertram
GBI keep getting a message on my… I keep getting a message on my Chromebook that APPEARS to be coming from McAfee that says my PC is infected with 5 viruses and that my subscription has expired. Well, this is awfully strange given the fact that I renewed my subscription earlier this month and saved the email! I called their customer service department and the quality of service was ABSOLUTELY HORRIBLE!!!! The first person I spoke to had a thick foreign accent, probably either Indian or Pakistani. I had to repeat my email address to her NO LESS THAN 3 TIMES and she still got it wrong! I asked to speak to someone else there and she said I couldn't do that. She finally transferred me to one of their "technical support" people who had an even thicker accent! He proceeded to tell me to download what were, according to him, the WRONG PROGRAMS that are used to remote into my computer. What's even worse was the way he tried to make it look like it was MY FAULT after I had downloaded the programs HE TOLD ME TO DOWNLOAD!!! He started with his "I'm sorry" you downloaded the wrong program speil and I hung up on him. McAfee is really scraping the bottom of the barrel with these people!!!!!!!
Stephen
GBWhat a sham and disgrace Worst company I have ever dealt with. My subscriptions are close to renewal, as I opted out of auto renewal and auto renewal of microsft 365 I have been locked out of using microsoft products. Plesase do not buy these products together, they run a monopoly!!!!!!!!!!!!!!!!!!!!!!!!!!