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GBTerrible Terrible. Cancelling subscription very difficult to do. UK call centre is a mix of accusing questions of 'so your willing to not even protect any of your devices?' plus more upsell of product. For what should be 1 button click is 15 minutes of pain.
Gary Hurdman
GBMcAfee Live Safe Stops You Working! McAfee are more interested in advertising all the things that should be included in the package than providing a good service. They do this with constant pop ups that pull focus away from what I'm trying to do with my PC, this interupts my workflow several times a day. I used to be a happy customer but since they've started using the application I actually pay for as an advertising platform that interupts my work I've stopped auto renew and will find another provider.
Eesha Bale
GBBloody fraudsters Bloody fraudsters! Processed a chargeback for the subscription I was charged fraudulently. Now trying to dispute the chargeback! Having initially told me they would process a refund and then being sly when asked for the outcome!
Nikki L
GBA literal scam. A literal scam. Took my money but my account shows no subscriptions and no option to download it to my computer. The video instructions do not reflect the options I have on my account. Now no one will answer the phone and I can't request a refund because you need it show an active subscription to do that. But they definitely took my money and sent an email confirmation. What a joke and a scam. Steer WELL clear of McAfee.
Nicholas Bertram
GBI keep getting a message on my… I keep getting a message on my Chromebook that APPEARS to be coming from McAfee that says my PC is infected with 5 viruses and that my subscription has expired. Well, this is awfully strange given the fact that I renewed my subscription earlier this month and saved the email! I called their customer service department and the quality of service was ABSOLUTELY HORRIBLE!!!! The first person I spoke to had a thick foreign accent, probably either Indian or Pakistani. I had to repeat my email address to her NO LESS THAN 3 TIMES and she still got it wrong! I asked to speak to someone else there and she said I couldn't do that. She finally transferred me to one of their "technical support" people who had an even thicker accent! He proceeded to tell me to download what were, according to him, the WRONG PROGRAMS that are used to remote into my computer. What's even worse was the way he tried to make it look like it was MY FAULT after I had downloaded the programs HE TOLD ME TO DOWNLOAD!!! He started with his "I'm sorry" you downloaded the wrong program speil and I hung up on him. McAfee is really scraping the bottom of the barrel with these people!!!!!!!