McAfee

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1.15
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

0.00%

1

95.00%
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Consumer
GB

We should start a CLASS ACTION LAWSUIT !!! 04/24/2024 McAfee is a poorly ran company and their product is trash. Once I downloaded the product onto my computer, my computer malfunctioned and has been ever since. I’ve been through the trouble shooting phase with their tech on numerous occassions-no relief. I phoned this company and cancelled my subscription ; they reimbursed me $54 but within the same 24 hours, they debited my account $95…why???? A CLASS ACTION LAWSUIT NEEDS TO BE FILED AGAINST THIS COMPANY.

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Nikki L
GB

A literal scam. A literal scam. Took my money but my account shows no subscriptions and no option to download it to my computer. The video instructions do not reflect the options I have on my account. Now no one will answer the phone and I can't request a refund because you need it show an active subscription to do that. But they definitely took my money and sent an email confirmation. What a joke and a scam. Steer WELL clear of McAfee.

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Nicholas Bertram
GB

I keep getting a message on my… I keep getting a message on my Chromebook that APPEARS to be coming from McAfee that says my PC is infected with 5 viruses and that my subscription has expired. Well, this is awfully strange given the fact that I renewed my subscription earlier this month and saved the email! I called their customer service department and the quality of service was ABSOLUTELY HORRIBLE!!!! The first person I spoke to had a thick foreign accent, probably either Indian or Pakistani. I had to repeat my email address to her NO LESS THAN 3 TIMES and she still got it wrong! I asked to speak to someone else there and she said I couldn't do that. She finally transferred me to one of their "technical support" people who had an even thicker accent! He proceeded to tell me to download what were, according to him, the WRONG PROGRAMS that are used to remote into my computer. What's even worse was the way he tried to make it look like it was MY FAULT after I had downloaded the programs HE TOLD ME TO DOWNLOAD!!! He started with his "I'm sorry" you downloaded the wrong program speil and I hung up on him. McAfee is really scraping the bottom of the barrel with these people!!!!!!!

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Mr PETER WILLIS
GB

Don't use this company Don't use this company, same as many reviews, took £99 off my credit card without permission, 60 days to get it back, they simply refuse. I have called 9 times, each time guaranteed a refund, no refund. I am 61 the stress is too much to continue arguing, it's fraud

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Maureen Roberts
GB

Today I recieved an email fom someone… Today I recieved an email fom someone called Maria Gardener ,thanking me formy order with McAfee [who i have never even heard of , and stating the ORDER NUMBER , ETC and the amount would be $658.00.There is a telephone number to contact them in the USA , I do not live in the US., and have NEVER ordered from them .How have theyeven got my email address ? A friend informed me it is a scam , and to not get in touch with them . Has anyone else ever recieved emails from this company ?

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