This company is a joke and discriminates against USA This company is a joke! We installed a protection program on several of our computers and started having problems. Our IT dept looked into it and McAfee was using 60% of the memory on our computers. When we called customer support to cancel and get a refund, as we still had 6 months left, we were told they did not refund customers from the USA only the UK.

I keep getting a message on my… I keep getting a message on my Chromebook that APPEARS to be coming from McAfee that says my PC is infected with 5 viruses and that my subscription has expired. Well, this is awfully strange given the fact that I renewed my subscription earlier this month and saved the email! I called their customer service department and the quality of service was ABSOLUTELY HORRIBLE!!!! The first person I spoke to had a thick foreign accent, probably either Indian or Pakistani. I had to repeat my email address to her NO LESS THAN 3 TIMES and she still got it wrong! I asked to speak to someone else there and she said I couldn't do that. She finally transferred me to one of their "technical support" people who had an even thicker accent! He proceeded to tell me to download what were, according to him, the WRONG PROGRAMS that are used to remote into my computer. What's even worse was the way he tried to make it look like it was MY FAULT after I had downloaded the programs HE TOLD ME TO DOWNLOAD!!! He started with his "I'm sorry" you downloaded the wrong program speil and I hung up on him. McAfee is really scraping the bottom of the barrel with these people!!!!!!!

A literal scam. A literal scam. Took my money but my account shows no subscriptions and no option to download it to my computer. The video instructions do not reflect the options I have on my account. Now no one will answer the phone and I can't request a refund because you need it show an active subscription to do that. But they definitely took my money and sent an email confirmation. What a joke and a scam. Steer WELL clear of McAfee.

Terrible Terrible. Cancelling subscription very difficult to do. UK call centre is a mix of accusing questions of 'so your willing to not even protect any of your devices?' plus more upsell of product. For what should be 1 button click is 15 minutes of pain.

Re-new yet no price listed The price goes up every year. Renew, renew, renew, auto-renew strongly recommended, yet they don't list the price of what they plan to charge to your credit card. Who buys something without knowing the price?