Terrible Terrible. Cancelling subscription very difficult to do. UK call centre is a mix of accusing questions of 'so your willing to not even protect any of your devices?' plus more upsell of product. For what should be 1 button click is 15 minutes of pain.

Don't use this company Don't use this company, same as many reviews, took £99 off my credit card without permission, 60 days to get it back, they simply refuse. I have called 9 times, each time guaranteed a refund, no refund. I am 61 the stress is too much to continue arguing, it's fraud

A step too far - bereaved family I phoned to cancel my dad's account as he died two weeks ago. The agent tells me that his computer might become infected. They wanted to leave it to renew. I'd said multiple times that I wanted to cancel. What type of company tries the hard sell on a bereaved family member?

McAfee Security Scan Plus. Cannot be uninstalled I downloaded Adobe Reader and it came with McAfee Security Scan Plus which I do not like or want. It cannot be uninstalled and McAfee are no help in uninstalling it. It is a disgrace that I am stuck with a program that I do not want and can't uninstall. Worst customer service ever.

This company is a joke and discriminates against USA This company is a joke! We installed a protection program on several of our computers and started having problems. Our IT dept looked into it and McAfee was using 60% of the memory on our computers. When we called customer support to cancel and get a refund, as we still had 6 months left, we were told they did not refund customers from the USA only the UK.