I keep getting a message on my… I keep getting a message on my Chromebook that APPEARS to be coming from McAfee that says my PC is infected with 5 viruses and that my subscription has expired. Well, this is awfully strange given the fact that I renewed my subscription earlier this month and saved the email! I called their customer service department and the quality of service was ABSOLUTELY HORRIBLE!!!! The first person I spoke to had a thick foreign accent, probably either Indian or Pakistani. I had to repeat my email address to her NO LESS THAN 3 TIMES and she still got it wrong! I asked to speak to someone else there and she said I couldn't do that. She finally transferred me to one of their "technical support" people who had an even thicker accent! He proceeded to tell me to download what were, according to him, the WRONG PROGRAMS that are used to remote into my computer. What's even worse was the way he tried to make it look like it was MY FAULT after I had downloaded the programs HE TOLD ME TO DOWNLOAD!!! He started with his "I'm sorry" you downloaded the wrong program speil and I hung up on him. McAfee is really scraping the bottom of the barrel with these people!!!!!!!

Worse than any virus it could possibly prevent the constant notifications, the guilt trips, changing my search engine without my permission everytime I restart my laptop regardless of how many times I turn the feature off.... this software is unbelievably invasive!!! It got to the point of being so utterly infuriating that I had to uninstall it, and yet still, at least 4 months later, I open my laptop to find A NOTIFCIATION FROM MCAFEE! I have searched my laptop high and low to try and find any possible remnants of the software - nowhere to be found, at least under the name McAfee. It is impossible to get rid of, impossible to unsubscribe from, and even more impossible to bear to have on your device. Please, the large majority of operating systems will have built-in anti-malware functions, and if that is not enough for you (completely fair) then PLEASE look into a proper quality software that does not spam you with requests and slow down your device to no avail!!!!

Terrible Terrible. Cancelling subscription very difficult to do. UK call centre is a mix of accusing questions of 'so your willing to not even protect any of your devices?' plus more upsell of product. For what should be 1 button click is 15 minutes of pain.

This company is a joke and discriminates against USA This company is a joke! We installed a protection program on several of our computers and started having problems. Our IT dept looked into it and McAfee was using 60% of the memory on our computers. When we called customer support to cancel and get a refund, as we still had 6 months left, we were told they did not refund customers from the USA only the UK.

McAfee Security Scan Plus. Cannot be uninstalled I downloaded Adobe Reader and it came with McAfee Security Scan Plus which I do not like or want. It cannot be uninstalled and McAfee are no help in uninstalling it. It is a disgrace that I am stuck with a program that I do not want and can't uninstall. Worst customer service ever.