Paula and their support team was great Paula and their support team was great! They were able to get me the help I needed in a timely manner! Highly recommend them!

Paula was very helpful Paula was very helpful. Checked on everything I wondered about, even generating a sample of the stats report. She also searched up the discount link for nonprofits which I so appreciated.

A great atention She was able to give me a solution to my problem, she didn't just answer me, she investigated the possible origin of the fault, she fixed it and taught me not to make mistakes on subsequent occasions, all with patience and a lot of empathy. Thank you very much.

quick and professional response I was used to logging in using a username and password, and today, after about two years of not logging in to my account, I found out that they changed the login methods to email and password. And I had no idea which of my emails I used to sign up. I sent a message in the help center and a representative named Franco helped me locate my email within 2 minutes. Thank you very much for a quick and professional response 🥰

Issue quickly resolved, give Paula a raise! Paula was knowledgable, very helpful, and on top of the situation. She quickly resolved my issue. I think the auto-message that a reply is typically quickly made within minutes could be updated, as it took about 30 or so minutes to talk to someone, but that's pretty nitpicky. I'm happy my issue was resolved and resolved quickly.