Lucas Helped me troubleshoot where my… Lucas Helped me troubleshoot where my QR code was and how to see the statistics. I had two accounts, one from work and one from personal. I used the personal account as a test site to see how the public received the mailing I sent over the holidays. Thus out of 300 sent, six responded and interacted with the QR code. Thank you, Lucas, for taking the next step to help.

Issue quickly resolved, give Paula a raise! Paula was knowledgable, very helpful, and on top of the situation. She quickly resolved my issue. I think the auto-message that a reply is typically quickly made within minutes could be updated, as it took about 30 or so minutes to talk to someone, but that's pretty nitpicky. I'm happy my issue was resolved and resolved quickly.

Had trouble logging into our account… Had trouble logging into our account and received prompt and good help!

quick and professional response I was used to logging in using a username and password, and today, after about two years of not logging in to my account, I found out that they changed the login methods to email and password. And I had no idea which of my emails I used to sign up. I sent a message in the help center and a representative named Franco helped me locate my email within 2 minutes. Thank you very much for a quick and professional response 🥰

Lucas was fantastic Lucas was fantastic at helping solving a very specific glitch issue that happened with when uploading an updated PDF to my menu format QR Code. We spoke and worked over the course of 3 days to solve the issue. He was timely in his responses and very helpful.