Lucas-Top Notch Team Member Lucas was attentive and very patient/professional in his responses to my very ignorant questions. I appreciated this as I am a "5" on the "being adept at technology scale" (1-10). My question was answered and he then added additional resources for me so that I could be successful with the task in front of me. Lucas was definitely knowledgeable. I can see that he is a valuable asset to your team. Thank You!!

Lucas Helped me troubleshoot where my… Lucas Helped me troubleshoot where my QR code was and how to see the statistics. I had two accounts, one from work and one from personal. I used the personal account as a test site to see how the public received the mailing I sent over the holidays. Thus out of 300 sent, six responded and interacted with the QR code. Thank you, Lucas, for taking the next step to help.

Brilliant service Brilliant service, allows you to keep the same QR code but change the forwarding URL perfect for things like Newsletters (this is what we use it for in our school, we have one QR code and the newsletter changes each week). Their customer service is second to none and i would highly recommend them. We are a school in the NW of England, UK.

Had trouble logging into our account… Had trouble logging into our account and received prompt and good help!

quick and professional response I was used to logging in using a username and password, and today, after about two years of not logging in to my account, I found out that they changed the login methods to email and password. And I had no idea which of my emails I used to sign up. I sent a message in the help center and a representative named Franco helped me locate my email within 2 minutes. Thank you very much for a quick and professional response 🥰