Issue quickly resolved, give Paula a raise! Paula was knowledgable, very helpful, and on top of the situation. She quickly resolved my issue. I think the auto-message that a reply is typically quickly made within minutes could be updated, as it took about 30 or so minutes to talk to someone, but that's pretty nitpicky. I'm happy my issue was resolved and resolved quickly.

Paula was very helpful Paula was very helpful. Checked on everything I wondered about, even generating a sample of the stats report. She also searched up the discount link for nonprofits which I so appreciated.

quick and professional response I was used to logging in using a username and password, and today, after about two years of not logging in to my account, I found out that they changed the login methods to email and password. And I had no idea which of my emails I used to sign up. I sent a message in the help center and a representative named Franco helped me locate my email within 2 minutes. Thank you very much for a quick and professional response 🥰

I a happy to report that the support… I am happy to report that the support given to me has been top shelf. The sign of a champion is not what they do when winning but how they handle losing and what they do about it. My particular install for white-labling was difficult and support stayed with me till we succeded.

Quick and excelent attention Quick and excelent attention, they gave me a temporary solution due to the urgency, great, thank you!