Great support and communication Company had good demos and was not pushy with sales. Support was helpful and communicated well. Software works well and features are being developed, which bodes well for future use and maintenance.

JoinIt makes it easy to dip a toe into membership management As a tiny but growing nonprofit, a low-cost solution is important for us. JoinIt has that plus a decently attractive interface and helpful tech support. It's also clear that as we grow there are additional features we might need and opt into. That scalability is nice and it's in fairly plain language. Overly complex solutions aren't always the best or most welcoming for smaller membership organizations.

I am newer to the application Documentation & Support Was Great I am newer to the application and needed to resolve an issue quickly. I found excellent documentation to point me in the right direction and the Chat support quickly confirmed an open question specific to our configuration.

Very easy platform to get used to… Very easy platform to use and get used to using. The support staff is real and they respond in a timely manner. This is a real company, with a real product that works as advertised. We only have been live for about half a day and we're already seeing revenue come in with renewals. Thanks Join It for making the transition from our spreadsheet system to painless!!!

Hard to talkbto people Hard to talkbto people Members say theyvare not getting auto renewal reminders and demanding refunds