Annual problem renewing my subscription Before renewing I requested confirmation that my subscription would be automatically renewed using my current registered credit card. I was advised that you have my current credit card on file and renewal would be automatic. On the renewal date I received an email stating 'This is a notice to remind you that you have an invoice due on 2024/03/22. We tried to bill you automatically but were unable to because we don't have your credit card details on file". I then had to yet again manually renew using the credit card you have on file.

Good technical support from Ruth Good technical support from Ruth, Josh and Eugene... Changing server locations to maintain service from US based streaming providers is a bit complicated and requires some knowledge of routers; that process could be improved to make it a simple click function... Regards, Dave M

Stable service with reliable help team In difference of many previous VPN providers the service has been functioning and in case of rare problems, the team has been available plus they did not assume that it was my fault, in some cases the team admitted that they are repairing something. This is really great! Keep up good work!

Trust Strong VPN Strong VPN is reliable and has a vast network of servers.

I love the multiple country options as… I love the multiple country options as well as the multiple device sign in. Then in, it is fast and a steady connection when it is successfully running. The only downside is that, from time-to-time, it fails to assign an IP address. This can be frustrating in a pinch. To solve it, I sometimes end up restarting the application several times or, when that doesn't work, I restart my laptop.