Dr Kenny Hatcher
GBGreat Addition Honestly, Tithe.ly has been a great addition to our church profile. Our online giving has increased, and the church app has helped us get announcements out to the congregation and also given us the opportunity to put sermon outlines up for anyone with the app.
Paul
AURecent 1-star-ers knew what they were getting into Tithe.ly ran a low-key merch promotion that was shared without their knowledge on a large Australian bargain community. Consequently it was abused to the fullest, with mention of some users even creating multiple accounts to double-dip. The result was thousands of orders at the cost of $0 to bargain hunters. Rep Justin has been super responsive on the site, and gone through all the right steps to explain the honest mistake. He's stayed respectful in spite of the shameful behaviour of some entitled people in the comments. Thank you Justin!
Bill
GBTithely Support and Program The service to my questions is unbelievable. The support line is quick and thorough leaving videos when necessary to actually show me how to conquer a challenge I'm having. The Tithely program itself is very intuitive and a lot easier than learning the Word Press format that we had previously. Love it!
Heather
GBNeed for Transparency- Time Commitment and Refunds As the leader of a small nonprofit, we were eager to use a platform that we thought would give us a one stop for many different functions we currently use through separate platforms. Going in, we did not understand how much time and work would go into trying to build the website and transfer data. After going through an incredibly difficult period and not accessing any of the tools in our subscription, we were denied a refund. Tithe.ly did respond to our review and provided support. They do not track individual use on their platform, so it is important, if you are overwhelmed and not able to implement the tools, don't wait to cancel or reach out for help. It is not standard procedure for Tithe.ly to provide refunds. Hopefully, Tithe.ly will make sure to provide this information to future customers. Make sure you have the bandwidth to use the tools, or start slow.
Kevin
CAI have thoroughly enjoyed getting into… I have thoroughly enjoyed getting into and used to the tithe.ly software. The one thing that I appreciate more than anything is their customer support. The team answers their emails really quickly and are very good at getting to the root of any problem that I have. Outstanding.