Easy, but could be better It is easy. Only complaint is that the interface has changed so much since last year. There should really be, for something so important, some documentation to download... example: ----------- A1 (button in old interface becomes) -> A2 (new) B1 (asset in old interface becomes) -> B1 (new) B2 (button in old interface become) -> B1 (new) etc. Seems they do not want to invest in a Technical Writer to work with UX team.

Pleasantly Surprised I am new to the site and sent several long emails with multiple questions to the support team around importing my data and the treatment of transfers and fees within my historical transactions. Cord was extremely responsive and patient with me, and helped resolve all of the issues I was having. I was pleasantly surprised with how positive this support experience was.

So far I have got my 4 wallets at the… So far I have got my 4 wallets at the same place and I can tell how goo or bad each coin is doing.

Quick and competent support Today I had a problem with my email verification when signing up. The support specialist Alma reacted quick and solved the problem. Thanks a lot!

Cord in customer support was fantastic Cord in customer support was fantastic, helping me figure out how to resolve a couple of 'Needs Review' transactions on the Tax page. It took about 20 emails and a week of back and forth, but Cord worked thru the challenge and provided clear and steady guidance all the way to the completion. Two Thumbs Up!