Breunis van de pol
NLReally quick and helpful customer… Really quick and helpful customer support. They were able to help me with server problems really quickly and I was able to continue playing on my server again, with no problems.
Nikki Rose
AUCustomer Service was prompt and… Customer Service was prompt and comprehensive, had my server back up in no time.
Xcap
GBBEST Server host, with GREAT customer support! I've been using MelonCube's services for Java Minecraft servers for 3+ years now. Whether it has been servers for friends, commercial servers, or just for me to mess around with, they have done an excellent job. MelonCube offers fair prices for high quality servers. If there's another server that's cheaper, I would still rather go with MelonCube for the simple reason that they have the most high quality support I've ever had the chance to use. Their staff help you in usually less than 30 minutes, and will usually be okay with helping you with stuff that they probably should have no part in. I've had many cases where they help me setup plugins, or even just discuss/help research ways I could solve issues.
LongFist
GBMelonCube is Absolutely Fantastic!!! MelonCube is Absolutely Fantastic!!! Quick to set up, quick to answer questions, and the service quality is simply out of this world. (No pun intended.) Don't be shy - the tech support gurus at MelonCube have just about all of the answers - and they'll help you through just about any problem except, maybe, willful violations of the laws of physics. These guys make setting up and running a MineCraft server (of any stripe) an absolute breeze!!!
Andres
EEGood, but experienced a nasty crash The website says "Many hosts make bold "claims" about uptime, but usually, this is just marketing and promotion. Uptime is something that we're absolutely fanatical and extremely proud about.", so it's a bit ironic that after only a few days of playing on the server, there was a major crash that resulted in ~3 hours of downtime. Plus several more hours of lost progress due to rolling back to an earlier state. But we were compensated for this and other than that, the server has been working fine :)