Richard Shaules
GBLimited to what you can accomplish without a developer While I enjoy many of the features of BuddyBoss, it is severely lacking in what should be the most basic of features. For example, using conditional fields for user registration fails for even the most basic of uses. If you need fields that are required but conditionally hidden, BuddyBoss can't handle that. For example, if you answer "yes" to having children, you must answer the required field, "how many children". If you answer "no" to having children, you won't be able to submit the form as BuddyBoss is requiring you to fill out a hidden field. I needed to hide profile types from other profile types within the BB network, but BuddyBoss doesn't support this. I wanted to exclude status updates (i.e. activity feeds) for specific profile types, but BuddyBoss doesn't support this. For example, someone has a profile type "student" but you only want the student to see updates from "teachers" and not other students. I wanted to show user emails on profiles but BuddyBoss doesn't support that. I've reached out to BuddyBoss support on multiple occasions to get work arounds for these issues, but have never received support that fully solves the problem. BB support is ok if you are wanting basic help, but if you need a slight modification, they will let you know that this is a "customization" and not supported. I've had to utilize so many third party plugins just to get BuddyBoss to do what should be basic functions. This product has great potential but the lack of help from support is disappointing. Perhaps consider investing in BuddyBoss if you have a very simple application or if you have a trusted developer (and you've got deep pockets).
customer
GBImpressed by the support Fantastic. Rezwan reassured me that he understood the issue I was having and stayed with it till the end. Impressed by the clarity of explanation about what was happening and why. Have never raised a ticket with buddy boss before and I was impressed with the support I got.
Paul
JPThe questions I had were quite specific… The questions I had were quite specific (relating to translation) instead of general to everyone. Despite this, I got great help - thank you so much!
Oliver Wich
DEAmazing Company - Great App Amazing Company. I have been using BB for one Year including the App and i am very happy. Of course building a WP Community on your own is challenging sometimes, the support has always been there for me :)
Creative Forte
IEGreat help from Shagor Ahmed I had some issues with TutorLms and BuddyBoss not working correctly and after a few short messages Shagor Ahmed was able to help me resolve it and show me how to resolve it in the future myself with a very helpful video! Thank you so much! :)