Responsive and Takes Initiative BB support is always responsive and takes initiative to sovle any of my issues quickly. This doesn't go unnoticed and is appreciated.

Great help from Shagor Ahmed I had some issues with TutorLms and BuddyBoss not working correctly and after a few short messages Shagor Ahmed was able to help me resolve it and show me how to resolve it in the future myself with a very helpful video! Thank you so much! :)

Great support people Great support people. Very attentive and helpful and quick to respond. We launched a new community site that includes an app. This was a major first-time undertaking for us, and we couldn't have done it without the expertise and patience determination we found in the support team at Buddyboss. These guys and gals are good!

Limited to what you can accomplish without a developer While I enjoy many of the features of BuddyBoss, it is severely lacking in what should be the most basic of features. For example, using conditional fields for user registration fails for even the most basic of uses. If you need fields that are required but conditionally hidden, BuddyBoss can't handle that. For example, if you answer "yes" to having children, you must answer the required field, "how many children". If you answer "no" to having children, you won't be able to submit the form as BuddyBoss is requiring you to fill out a hidden field. I needed to hide profile types from other profile types within the BB network, but BuddyBoss doesn't support this. I wanted to exclude status updates (i.e. activity feeds) for specific profile types, but BuddyBoss doesn't support this. For example, someone has a profile type "student" but you only want the student to see updates from "teachers" and not other students. I wanted to show user emails on profiles but BuddyBoss doesn't support that. I've reached out to BuddyBoss support on multiple occasions to get work arounds for these issues, but have never received support that fully solves the problem. BB support is ok if you are wanting basic help, but if you need a slight modification, they will let you know that this is a "customization" and not supported. I've had to utilize so many third party plugins just to get BuddyBoss to do what should be basic functions. This product has great potential but the lack of help from support is disappointing. Perhaps consider investing in BuddyBoss if you have a very simple application or if you have a trusted developer (and you've got deep pockets).

Do not use this company unless you want… Do not use this company unless you want to get a ton of membership people on your site and have your site go down for 5 days due to a theme code problem. Back and forth with them and Beaver Builder- BuddyBoss said it was BeaverBuilder's fault and they had to fix it. Beaver Builder said no and actually had documentation on who was responsible. Beaver Builder fixed Buddy Boss's code. That is the only reason my site is running currently. And do you think I am looking for a canned LMS system where I don't have to worry about theme vs plugin compatibility? Well after 5 years, I do now. And their support sent me an email for the complaint department that doesn't even work?? It is now day 6 since my site went down and someone is finally getting back to me but has not fixed anything. Do not invest in this platform unless you want a huge headache and to lose thousands of dollars in business.