Paul
JPThe questions I had were quite specific… The questions I had were quite specific (relating to translation) instead of general to everyone. Despite this, I got great help - thank you so much!
customer
GBImpressed by the support Fantastic. Rezwan reassured me that he understood the issue I was having and stayed with it till the end. Impressed by the clarity of explanation about what was happening and why. Have never raised a ticket with buddy boss before and I was impressed with the support I got.
Creative Forte
IEGreat help from Shagor Ahmed I had some issues with TutorLms and BuddyBoss not working correctly and after a few short messages Shagor Ahmed was able to help me resolve it and show me how to resolve it in the future myself with a very helpful video! Thank you so much! :)
Aimee M
GBDo not use this company unless you want… Do not use this company unless you want to get a ton of membership people on your site and have your site go down for 5 days due to a theme code problem. Back and forth with them and Beaver Builder- BuddyBoss said it was BeaverBuilder's fault and they had to fix it. Beaver Builder said no and actually had documentation on who was responsible. Beaver Builder fixed Buddy Boss's code. That is the only reason my site is running currently. And do you think I am looking for a canned LMS system where I don't have to worry about theme vs plugin compatibility? Well after 5 years, I do now. And their support sent me an email for the complaint department that doesn't even work?? It is now day 6 since my site went down and someone is finally getting back to me but has not fixed anything. Do not invest in this platform unless you want a huge headache and to lose thousands of dollars in business.
C.M.
GBResponsive and Takes Initiative BB support is always responsive and takes initiative to sovle any of my issues quickly. This doesn't go unnoticed and is appreciated.