I couldn't be more grateful and… I couldn't be more grateful and satisfied. Thanks to 2nd Level Support. Sarfaraz was very kind and solved my issues competent.

BuddyBoss - excellent software with excellent support The BuddyBoss Theme, Platform and App are well engineered, high-quality, and easy to use solutions. And their support is always fantastic, super helpful and quick to respond in the rare event that they are needed (and most often for issues that were not even caused by their software). I highly recommend any BuddyBoss product. Our company has been using them for the last three or four years. We're very happy.

Excellent Service My issue was resolved in a timely manner and efficiently. The agent was friendly and helpful.

Do not use this company unless you want… Do not use this company unless you want to get a ton of membership people on your site and have your site go down for 5 days due to a theme code problem. Back and forth with them and Beaver Builder- BuddyBoss said it was BeaverBuilder's fault and they had to fix it. Beaver Builder said no and actually had documentation on who was responsible. Beaver Builder fixed Buddy Boss's code. That is the only reason my site is running currently. And do you think I am looking for a canned LMS system where I don't have to worry about theme vs plugin compatibility? Well after 5 years, I do now. And their support sent me an email for the complaint department that doesn't even work?? It is now day 6 since my site went down and someone is finally getting back to me but has not fixed anything. Do not invest in this platform unless you want a huge headache and to lose thousands of dollars in business.

Fast and friendly Although I still don't know what exactly caused the problem, the support itself was good. Staff responded very fast, gave clear instructions, was friendly and provided a solution (kind of a workaround) within a very short timeframe.