BUSINESS Owner
USExceptional customer service,great… Exceptional customer service,great location knowledgeable😁 friendly staff,one stop shop with e everything under one umbrella. I had a couple large boxes and the young man went above and beyond without me asking,offered to assist with carrying the packages to my vehicle. I would recommend this location for business services.
AG
USThe first time I signed up for… The first time I signed up for ipostal1, I got an email rejecting my payment and ability to participate in that location's service (no issue on my end, just a random and unexpected kickback). I tried once more and got through the confirmation of ID without any trouble. They got my lease, passport, and other information and proceeded to give me trouble (for example, over an expiration date that wasn't on my lease). They had everything they needed. I contacted customer service and said that I did not wish to continue and that I would like them to make sure my information was removed and wiped out from wherever it was and that they make sure I was not billed. I have not heard back from them, and when I try to access the site, I cannot. Not only would I not recommend this company, but I cannot endorse their process nor say that one can have trust in their lack of professionalism or ability to use their own systems effectively. I will pay more for a better service in the future! These people really let me down at a time when it mattered.
Amy
USUntrustworthy with Ineffective Systems and Oversight The first time I signed up for ipostal1, I got an email rejecting my payment and ability to participate in that location's service (no issue on my end, just a random and unexpected kickback). I tried once more and got through the confirmation of ID without any trouble. They got my lease, passport, and other information and proceeded to give me trouble (for example, over an expiration date that wasn't on my lease). They had everything they needed. I contacted customer service and said that I did not wish to continue and that I would like them to make sure my information was removed and wiped out from wherever it was and that they make sure I was not billed. I have not heard back from them, and when I try to access the site, I cannot. Not only would I not recommend this company, but I cannot endorse their process nor say that one can have trust in their lack of professionalism or ability to use their own systems effectively. I will pay more for a better service in the future! These people really let me down at a time when it mattered.
Julianna Y
ESThe process to register from outside of… The process to register from outside of the US wasn’t seamless, but their support team was super helpful in getting me setup properly.
Wanda
USVery Efficent I receive a notification to pickup mail. Oh, there is also a way to view the mail before pickup.