The first time I signed up for… The first time I signed up for ipostal1, I got an email rejecting my payment and ability to participate in that location's service (no issue on my end, just a random and unexpected kickback). I tried once more and got through the confirmation of ID without any trouble. They got my lease, passport, and other information and proceeded to give me trouble (for example, over an expiration date that wasn't on my lease). They had everything they needed. I contacted customer service and said that I did not wish to continue and that I would like them to make sure my information was removed and wiped out from wherever it was and that they make sure I was not billed. I have not heard back from them, and when I try to access the site, I cannot. Not only would I not recommend this company, but I cannot endorse their process nor say that one can have trust in their lack of professionalism or ability to use their own systems effectively. I will pay more for a better service in the future! These people really let me down at a time when it mattered.

Easy, simple, straightforward Website and app are easy to use, the Associate that helped me on-site was knowledgeable and helpful. Very easy process to pick up my mail, I wasn’t sure how the process would go.

Very Efficent I receive a notification to pickup mail. Oh, there is also a way to view the mail before pickup.

Very friendly and professional… Very friendly and professional employees. Was not aware of a $5.00 pick up price as I didn't make a digital appointment. Walk in. Overall I'm pleased with the service. Sadly it is lacking in one area. My company works on vehicles that includes the air conditioning system, I can't get coil cleaner shipped as its a liquid or spray. This reduces the effectiveness of using Ipostal1. ( ADVICE : Maybe a storage area in the rear of the store storage could be used ? ) Coil cleaner is non toxic, environmentally safe. Maybe in the future a list of liquids allowed like: non aerosols, non toxic, environmentally safe, items would be allowed ? Like liquid coil cleaner, face creams, face cleaner etc... Non flammable.

It works It works! Setup using Proof service was sticky (had to try several times over several days) but once done all works well.