slow or doesn't work Your representative refused to accept that you have a problem with socks5. I pointed him to your own community site which has many posts about this problem but he insisted I only talk about my specific problem. He then offered me a premium socks5 package which in itself admits that your basic package is not working. I also need to be able to VPN to the UK for iPlayer which is an extra cost which is free with other VPN's. Using your VPN for torrenting is causes very slow connections and slow downloads. So overall I find your product is slow or doesn't work

Great service Great service (VPN) side and great customer service. TorGuard is a very user friendly VPN with robust features. The customer service is always quick to respond and helpful. I think I’ve only had one bad experience where they weren’t off the bad willingly to switch the VPN plan. Other than that, never had a bad experience.

Torguard was a pretty good VPN Torguard was a pretty good VPN, My only gripe is the application connection times are sorta slow and it just stops responding randomly. Other than that great!

safety Instant contact if I need it. I can't recall any downtime with their system.

Had trouble downloading a new version Had trouble downloading a new version. The tech support came on quickly and helped me step by step. I love the product and use it daily. I would recommend it to everyone. Very easy to use and It's worth the $59.99 yearly fee.