Roberta Swanson
GBON1 Support is Top Notch! I had a little issue with the previous version of ON1 Photo Raw, but failed to request a refund within the 30-day period. When this new ON1 Photo Raw 2024 upgrade came available, I tried it out, and found it's a huge improvement. Since I only used the 2023 version a few times, I was disappointed that I hadn't request the refund for it. I contacted support to see what they can do to help me. They replied super fast! And gave me an immediate refund for the 2023 version, so I can now purchase the upgrade for ON1 Photo Raw 2024. AMAZING!! I have now got the upgrade, which is awesome, and see why ON1 Support is so highly rated!
Dean W
AUAbsolutely no service product DOES NOT… Absolutely no service product DOES NOT work with photoshop, there is no money back guarantee, they ignore emails..... POSTSCRIPT. Refund has been made after this post was published, credit where credit due. HOWEVER should not take this stressful process.
Gary DeVuyst
GBThe website is hard to negotiate and… The website is hard to negotiate and way too full of " gotta buy me ads". Once downloaded to my desktop, the"On1 Raw Everything" program had to reinstall every time I tried to open it. It did find the "program folder that is used to contain most computer programs, but never really opened without re-installing itself. Total frustration.
David
GBWarning right after I bought… The ap is okay but right after I bought it I was flooded with hacks trying to sell me add ins to their program. So obviously it’s not a complete ap and you have to spend more to complete it. They obviously sold my address other wise I wouldn’t have gotten all those “offers”. In my opinion it’s no better than Capture One. If you buy it be prepared for a flood of emails trying to sell add ins to their program.
Petra Schumacher
DEMy problem has been solved. It is great, the customer service is helpful and the response very quick and targeted. My problem has been solved.