Gringos R Us
GBGreat Great: better price than what I was paying elsewhere, more features to use like the various background music selections, countdown timers, scrolling marquee, and ease of prescheduling a live stream. We also liked the stream performance email immediately following the stream. Cons: in the playback video stored on Restream and on YouTube, there are frame drops, so the video feed stalls every few moments. It almost appears to coordinate with when I click on viewer comments to display them on the screen. The post-stream performance email indicated no lost frames but that is not the case, though it is an improvement over the other company we used previously. Otherwise, this was a vast improvement in streaming performance over what we were previously getting elsewhere.
Anat Peri
GBFailed with one person, we couldn't get his sound to work. With another person it wouldn't not connect to preview on IG so we coudn't stream it live on IG. Had to just use IG directly. I am very dissappointed. I've only had 1 out of 3 streams be successful.
customer
GBYou can do better You can do better! Enhance the platform (Studio) to remember cameras, camera settings and audio settings so they don't have to be re-setup each time. Also, you have a big opportunity for built-in scene switching, a feature which OBS doesn't have. You're off to a good start but there's a lot of untapped potential...release some of those features and it will surely elevate your product to the next level!
Todd Day
GBExcellent Team Excellent Team Update 4-19-2024: Unfortunately, Dell, Elgato and myself had to provide a resolution to resolve the annoying sound distortion that was resulting in unprofessional live broadcasts anytime we would move or open pictures during the live stream. We are not faulting the technical support team. We believe they have not been provided all the tools by restream. To this day, we have not heard a response from the development team leaving us with no urgent resolution. We find that concerning especially since a premium was paid. Now that we are on a new platform, we do not have those issues. Elgato received no compensation for their technical support But both Dell and elgato determined that it was not their equipment or any of our settings. Thus, the problem was occurring with the restream platform. Again, we're not faulting individuals on the technical support team, but restream should have responded to us in a timely fashion instead of leaving us with no resolution. Fortunately, we provided a resolution by moving to another platform. Thank you and have a magical day. Tom Morrow
whenmallorylives.com
GBLove It! It's an excellent interface! It’s so easy to use! It's intuitive, and if I was able to pick it up pretty quickly, anyone can! The only concern I had was when I tried to stream to my FB profile AND FB page at the same time, it wouldn't let me. I'm going to try again this week.