Excellent Team Excellent Team Update 4-19-2024: Unfortunately, Dell, Elgato and myself had to provide a resolution to resolve the annoying sound distortion that was resulting in unprofessional live broadcasts anytime we would move or open pictures during the live stream. We are not faulting the technical support team. We believe they have not been provided all the tools by restream. To this day, we have not heard a response from the development team leaving us with no urgent resolution. We find that concerning especially since a premium was paid. Now that we are on a new platform, we do not have those issues. Elgato received no compensation for their technical support But both Dell and elgato determined that it was not their equipment or any of our settings. Thus, the problem was occurring with the restream platform. Again, we're not faulting individuals on the technical support team, but restream should have responded to us in a timely fashion instead of leaving us with no resolution. Fortunately, we provided a resolution by moving to another platform. Thank you and have a magical day. Tom Morrow

Customer Service Dependability Customer service. When I encounter difficulties, you may wonder if things will work out. Well, I reach into the area that reads "help needed" and true enough help was present and available, while my stream was in progress. Though all other areas of the software work fine. You can't beat reliable customer service. Maybe on another occasion, I'll have more to say and add.

Love that the 2 platforms is free and… Love that the 2 platforms is free and has good features. I am considering stepping up to 5 and doing 3 social media’s along side. The chat box is great and posting from each source, just wish it either had more customisation choices to make your own or skins for it either free or paid! People like having chat on stream and think this could be a great improvement for customisation and an avenue source for you as a company if you sell “skins” for the chat.

Need more features Need more features, like slides in order to be more effective, and control of screen shares

Effortless Truely seamless operation right out of the gate!