customer
GBNeed more features Need more features, like slides in order to be more effective, and control of screen shares
Doon M.
GBTerribly complicated to set up and use… Terribly complicated to set up and use on LinkedIn. Totally bombed. Half the people never got the stream and only saw a waiting room in a pre-live state. The other half somehow got the stream and passed the link around in the chat. Comments were showing up in both places. After the event, a recording was available, but in a weird LinkedIn "event container" with a big "event canceled" banner on it. Totally confusing and broken.
JM
GBI practiced 3 or 4 times by streaming… I practiced 3 or 4 times by streaming to a "test" group in Facebook that has zero people in it. I am so glad I did because I needed to get comfortable with clicking in certain places and making sure things looked the way I wanted. I love that I can add an overlay and toggle between one with my topic and one with a Call to Action to visit my website. It really does add a polished layer of professionalism and I will be using this a lot.
Todd Day
GBExcellent Team Excellent Team Update 4-19-2024: Unfortunately, Dell, Elgato and myself had to provide a resolution to resolve the annoying sound distortion that was resulting in unprofessional live broadcasts anytime we would move or open pictures during the live stream. We are not faulting the technical support team. We believe they have not been provided all the tools by restream. To this day, we have not heard a response from the development team leaving us with no urgent resolution. We find that concerning especially since a premium was paid. Now that we are on a new platform, we do not have those issues. Elgato received no compensation for their technical support But both Dell and elgato determined that it was not their equipment or any of our settings. Thus, the problem was occurring with the restream platform. Again, we're not faulting individuals on the technical support team, but restream should have responded to us in a timely fashion instead of leaving us with no resolution. Fortunately, we provided a resolution by moving to another platform. Thank you and have a magical day. Tom Morrow
Gringos R Us
GBGreat Great: better price than what I was paying elsewhere, more features to use like the various background music selections, countdown timers, scrolling marquee, and ease of prescheduling a live stream. We also liked the stream performance email immediately following the stream. Cons: in the playback video stored on Restream and on YouTube, there are frame drops, so the video feed stalls every few moments. It almost appears to coordinate with when I click on viewer comments to display them on the screen. The post-stream performance email indicated no lost frames but that is not the case, though it is an improvement over the other company we used previously. Otherwise, this was a vast improvement in streaming performance over what we were previously getting elsewhere.