Excellent Team Excellent Team Update 4-19-2024: Unfortunately, Dell, Elgato and myself had to provide a resolution to resolve the annoying sound distortion that was resulting in unprofessional live broadcasts anytime we would move or open pictures during the live stream. We are not faulting the technical support team. We believe they have not been provided all the tools by restream. To this day, we have not heard a response from the development team leaving us with no urgent resolution. We find that concerning especially since a premium was paid. Now that we are on a new platform, we do not have those issues. Elgato received no compensation for their technical support But both Dell and elgato determined that it was not their equipment or any of our settings. Thus, the problem was occurring with the restream platform. Again, we're not faulting individuals on the technical support team, but restream should have responded to us in a timely fashion instead of leaving us with no resolution. Fortunately, we provided a resolution by moving to another platform. Thank you and have a magical day. Tom Morrow

Customer Service Dependability Customer service. When I encounter difficulties, you may wonder if things will work out. Well, I reach into the area that reads "help needed" and true enough help was present and available, while my stream was in progress. Though all other areas of the software work fine. You can't beat reliable customer service. Maybe on another occasion, I'll have more to say and add.

You can do better You can do better! Enhance the platform (Studio) to remember cameras, camera settings and audio settings so they don't have to be re-setup each time. Also, you have a big opportunity for built-in scene switching, a feature which OBS doesn't have. You're off to a good start but there's a lot of untapped potential...release some of those features and it will surely elevate your product to the next level!

I practiced 3 or 4 times by streaming… I practiced 3 or 4 times by streaming to a "test" group in Facebook that has zero people in it. I am so glad I did because I needed to get comfortable with clicking in certain places and making sure things looked the way I wanted. I love that I can add an overlay and toggle between one with my topic and one with a Call to Action to visit my website. It really does add a polished layer of professionalism and I will be using this a lot.

Effortless Truely seamless operation right out of the gate!