Microsoft 2019 it was an easy purchase, but the download took me some time to get it right. But finally got everything downloaded. Problem is it doesn't show that I downloaded or have 2019 per Microsoft. That is another problem, for another day. I originally lost everything and had to purchase and install new hard drive. I had to purchase another Microsoft 2019 which I should not have had to purchase another one. I should have been able to use the same key to download. But again, Microsoft would not recognize the key or prior or this one.

When I tried to load the software When I tried to load the software, it did load it properly, but the Microsoft loading window stayed up which confused me as to the question as to it's completion. I deleted the software and repeated the process with the same result. I then launched Word and it asked for the key code and that went as expected. I had to run the task manager to remove the download window. Windows 7 Pro.

I purchased Microsoft Office 2021 Home… I purchased Microsoft Office 2021 Home & Business for Windows x1. The biggest fear of purchasing these types of products online is whether or not you will receive a key, and if you do get a key, is it authentic. Fortunately, I got an authentic key. The reason I gave a 4 star is because I did get an error upon installation. I contacted getpconline.com support, twice; and never got a response. I did have to contact Microsoft for tech support. Overall, the product was fine, but there really is no support.

Win10 Pro key doesn't work Bought Win 10 Pro & key doesn't work. Convoluted instructions are for upgrade from Home to Pro, which is not what I bought. Instructions said to enter 2 different "generic" codes, then restart, then enter "unique" product code they sent. When tried to activate error message was that my PC had to be connected to my company's network in order to activate. I am not a company. I am a single PC. getPConline does not respond to calls or emails.

Customer Support Carefully reviewed specs. Ordered Visio 2016 for Windows 7. Downloaded, attempted installation. Failed with some corny message saying "when it's fixed we'll let you know". Chatted up agent/bot without resolution. Have heard nothing back from GetPCOnline support. Credit card charged ASAP and I have no product.