As a novice trader As a novice trader, the thought of utilizing a trading bot scared me. However, TruTrade.io offers great customer service and is incredibly user-friendly. From the beginning, I have been able to make winning deals.

Finally got a response from TruTrade… Finally got a response from TruTrade and they have kindly assisted with complementary VPS hosting, Key resets and a few months off their prop trading fees. Still have issues but TruTrade is making an effort to making things work. Initially had issues with TruTrade's support due to their slow response to a technical glitch, things are looking better at this time as they have finally corrected the error. Still need more time to determine the performance of the AI bots

These folks are useless don't go near… These folks are useless don't go near them.They won't answer basic questions, don't listen, try to pitch using high pressure, insults and honestly, just stupid dialogue. They have no idea how to capture customers, their sales and support appear to be useless.

No Transparency Essentially they talk down to you on the initial sales call and refuse to give any real live preview or trial of the bot. Their reasoning is "trials or monthly subscriptions are not a viable business model" which is absolute crap. I'm not spending 10k (entry price) on something I cannot see live or try myself.

On my last day of researching products On my last day of researching products, I came across TruTrade and it's market ripper product. I enjoyed the videos that explained the product along with the videos of the product trading on live data. This was a game changer and I immediately got into contact with their customer support in order to purchase the mini Market Ripper. The customer service got back to me within a day and explained to me how to purchase the product and set up a time where they would show me how to use the product on my computer remotely. Furthermore, they described to me multiple products and asked me a few questions about myself so they were sure I was choosing the best product for my circumstances.