This is the poorest payment gateway… This is the poorest payment gateway service I have seen in my life, just updating the settlement bank account becomes frustrating, it has been almost 3days for no reply from all handles, while others did it in a matter of minutes. imagine if your money was stuck on this flutter wave !!!!!! In a very short time, they totally killed my emotions to launch my business.

Its big scam... Its big scam...When you write them email for the solution the email will keep running here and here with reply but no solution even after a month. Whats kinds of support and service one should offer specially if they are licensed. They must give the resolution of the issue instead of continuing the support reply with no outcome

Great customer service & a good payment gateway for Africans They have speedy and prompt customers which I truly appreciate. They also have been updating their platforms which look good and better and I love that. However, it's not fun having to log in all the time. I understand it's for security. The payments work as they should. I'm happy with the platform.

I want to give a 4.5 I want to give a 4.5, not because I’m not entirely all for how their customer service responded to my issue but the fact that the issue might have stemmed because I used their service It took a while, but their customer service was available 24/7 to under my complaints

Timely Support We are using Flutterwave to collect payments for an event. We had an issue with a payment that was not captured. We contacted support and the problem was corrected within less than 2 days. The support team responded within an hour of submitting the ticket. The response gave clear instructions that we were able to follow and the problem was resolved within 48 hours.