I want to give a 4.5 I want to give a 4.5, not because I’m not entirely all for how their customer service responded to my issue but the fact that the issue might have stemmed because I used their service It took a while, but their customer service was available 24/7 to under my complaints

It's been over a week I have been… It's been over a week I have been complaining about a minute issue that isn't that big and I haven't got any solution 😭 please whats going on In details when I try recharging my Eversend withy GHs Momo phone number I don't get OTP and push notification on my line I don't know why please I need this to be resolved within 24 hours please help +233 50 845 5803

Timely Support We are using Flutterwave to collect payments for an event. We had an issue with a payment that was not captured. We contacted support and the problem was corrected within less than 2 days. The support team responded within an hour of submitting the ticket. The response gave clear instructions that we were able to follow and the problem was resolved within 48 hours.

Poor response time Poor response time. I gave up on the company midway registration. Not only did they ask for too many documents, but also took too long to respond to queries. How can one try and fail to register for 2 months???????? A customer gives up on you even before they register. Improve and stay ontop of your game!!!

They resolved everything for me They resolved everything for me. They care their customers.