Great support by the Flutterwave Uganda… Great support by the Flutterwave Uganda team, especially Joshua & Eva, very committed and guide at every step!

I want to give a 4.5 I want to give a 4.5, not because I’m not entirely all for how their customer service responded to my issue but the fact that the issue might have stemmed because I used their service It took a while, but their customer service was available 24/7 to under my complaints

DECLINE MOST INTERNATIONAL PAYMENT CARDS I initially thought flutterwave will be a solution to receiving international payment for my business website but i was absolutely wrong. For clients who want to pay in Usd, i have over 95% not been able to pay because of decline or different error of cards . This has been so frustrating since i am losing lot of my foreign client when they are unable to make payment with there cards. ( Checking my list of transactions i keep seeing intending payment in usd not going through. I don't give this type of review, but i am sincerely frustrated by your international payment services . If this can be fixed, i will gladly change this to a five star

Great customer service & a good payment gateway for Africans They have speedy and prompt customers which I truly appreciate. They also have been updating their platforms which look good and better and I love that. However, it's not fun having to log in all the time. I understand it's for security. The payments work as they should. I'm happy with the platform.

Best Prompt Customer Support Team 24/7 I actually made a payment to purchase a flight ticket, which the transaction was successful, but couldn’t generate my E-Ticket immediately, so after a month I discovered that, Then I had to Email the online customer service team, after showing my proof of payment. In no time less than 2-3 hours I got a positive feedback directly from my Merchant who’s in charge of the flight ticket and he sent me my E-Tickets. So @Flutterwave you’re the best on handling financial transactional matters. Kudos to your Team!!!