Timely Support We are using Flutterwave to collect payments for an event. We had an issue with a payment that was not captured. We contacted support and the problem was corrected within less than 2 days. The support team responded within an hour of submitting the ticket. The response gave clear instructions that we were able to follow and the problem was resolved within 48 hours.

I want to give a 4.5 I want to give a 4.5, not because I’m not entirely all for how their customer service responded to my issue but the fact that the issue might have stemmed because I used their service It took a while, but their customer service was available 24/7 to under my complaints

Poor response time Poor response time. I gave up on the company midway registration. Not only did they ask for too many documents, but also took too long to respond to queries. How can one try and fail to register for 2 months???????? A customer gives up on you even before they register. Improve and stay ontop of your game!!!

Online Integration I'm new at flutterwave but I see is best compay to use on my online store I have seen. I'm glad of the service and I'm asking to increase international payment and partnership like Gpay, PayPal, Etc. Thanks Flutterwave

It's been more than a month since my… It's been more than a month since my money for stuck while making a transaction,, and they keep on telling me to wait 48 hrs up to the point where am giving up,, this is my ticket ID 140582209941329,, they closed it before I received my money,, honestly this sucks