Poor response time Poor response time. I gave up on the company midway registration. Not only did they ask for too many documents, but also took too long to respond to queries. How can one try and fail to register for 2 months???????? A customer gives up on you even before they register. Improve and stay ontop of your game!!!

Great customer service & a good payment gateway for Africans They have speedy and prompt customers which I truly appreciate. They also have been updating their platforms which look good and better and I love that. However, it's not fun having to log in all the time. I understand it's for security. The payments work as they should. I'm happy with the platform.

Best Prompt Customer Support Team 24/7 I actually made a payment to purchase a flight ticket, which the transaction was successful, but couldn’t generate my E-Ticket immediately, so after a month I discovered that, Then I had to Email the online customer service team, after showing my proof of payment. In no time less than 2-3 hours I got a positive feedback directly from my Merchant who’s in charge of the flight ticket and he sent me my E-Tickets. So @Flutterwave you’re the best on handling financial transactional matters. Kudos to your Team!!!

Amazing customer service I faced some technical problems regarding payment to a game through Xsolla and no other than Flutterwave’s customer support solved everything for me. Thank you !

DECLINE MOST INTERNATIONAL PAYMENT CARDS I initially thought flutterwave will be a solution to receiving international payment for my business website but i was absolutely wrong. For clients who want to pay in Usd, i have over 95% not been able to pay because of decline or different error of cards . This has been so frustrating since i am losing lot of my foreign client when they are unable to make payment with there cards. ( Checking my list of transactions i keep seeing intending payment in usd not going through. I don't give this type of review, but i am sincerely frustrated by your international payment services . If this can be fixed, i will gladly change this to a five star