Flutterwave is for scammers Flutterwave seems to be a platform set up to work with scammers on the internet. It provides zero buyer protection, and once the money has been sent, they are unable to retrieve it, unlike PayPal which offers buyer protection. I paid 750$ to a scammer and was told by Flutterwave to take it up with my credit card provider. Avoid at all costs.

I want to give a 4.5 I want to give a 4.5, not because I’m not entirely all for how their customer service responded to my issue but the fact that the issue might have stemmed because I used their service It took a while, but their customer service was available 24/7 to under my complaints

Best Prompt Customer Support Team 24/7 I actually made a payment to purchase a flight ticket, which the transaction was successful, but couldn’t generate my E-Ticket immediately, so after a month I discovered that, Then I had to Email the online customer service team, after showing my proof of payment. In no time less than 2-3 hours I got a positive feedback directly from my Merchant who’s in charge of the flight ticket and he sent me my E-Tickets. So @Flutterwave you’re the best on handling financial transactional matters. Kudos to your Team!!!

On the 28th march I made an online… On the 28th march I made an online purchase From an online boutique Name Mason bags even on google is available little did I know that is a scam and I noticed that their third party for online transactions.at this point I’m not sure what to do I’ve emailed the boutique with no response.

Timely Support We are using Flutterwave to collect payments for an event. We had an issue with a payment that was not captured. We contacted support and the problem was corrected within less than 2 days. The support team responded within an hour of submitting the ticket. The response gave clear instructions that we were able to follow and the problem was resolved within 48 hours.