Best Prompt Customer Support Team 24/7 I actually made a payment to purchase a flight ticket, which the transaction was successful, but couldn’t generate my E-Ticket immediately, so after a month I discovered that, Then I had to Email the online customer service team, after showing my proof of payment. In no time less than 2-3 hours I got a positive feedback directly from my Merchant who’s in charge of the flight ticket and he sent me my E-Tickets. So @Flutterwave you’re the best on handling financial transactional matters. Kudos to your Team!!!

Its big scam... Its big scam...When you write them email for the solution the email will keep running here and here with reply but no solution even after a month. Whats kinds of support and service one should offer specially if they are licensed. They must give the resolution of the issue instead of continuing the support reply with no outcome

It's been over a week I have been… It's been over a week I have been complaining about a minute issue that isn't that big and I haven't got any solution 😭 please whats going on In details when I try recharging my Eversend withy GHs Momo phone number I don't get OTP and push notification on my line I don't know why please I need this to be resolved within 24 hours please help +233 50 845 5803

Poor response time Poor response time. I gave up on the company midway registration. Not only did they ask for too many documents, but also took too long to respond to queries. How can one try and fail to register for 2 months???????? A customer gives up on you even before they register. Improve and stay ontop of your game!!!

Timely Support We are using Flutterwave to collect payments for an event. We had an issue with a payment that was not captured. We contacted support and the problem was corrected within less than 2 days. The support team responded within an hour of submitting the ticket. The response gave clear instructions that we were able to follow and the problem was resolved within 48 hours.