It's been more than a month since my… It's been more than a month since my money for stuck while making a transaction,, and they keep on telling me to wait 48 hrs up to the point where am giving up,, this is my ticket ID 140582209941329,, they closed it before I received my money,, honestly this sucks

The set-up process with Flutterwave was… The set-up process with Flutterwave was easy and professional. Made me feel like I was partnering with a reliable and efficient company. I look forward to doing business with you.

I want to give a 4.5 I want to give a 4.5, not because I’m not entirely all for how their customer service responded to my issue but the fact that the issue might have stemmed because I used their service It took a while, but their customer service was available 24/7 to under my complaints

Poor response time Poor response time. I gave up on the company midway registration. Not only did they ask for too many documents, but also took too long to respond to queries. How can one try and fail to register for 2 months???????? A customer gives up on you even before they register. Improve and stay ontop of your game!!!

Best Prompt Customer Support Team 24/7 I actually made a payment to purchase a flight ticket, which the transaction was successful, but couldn’t generate my E-Ticket immediately, so after a month I discovered that, Then I had to Email the online customer service team, after showing my proof of payment. In no time less than 2-3 hours I got a positive feedback directly from my Merchant who’s in charge of the flight ticket and he sent me my E-Tickets. So @Flutterwave you’re the best on handling financial transactional matters. Kudos to your Team!!!