Emmanuel Kazembe
MWIt's been more than a month since my… It's been more than a month since my money for stuck while making a transaction,, and they keep on telling me to wait 48 hrs up to the point where am giving up,, this is my ticket ID 140582209941329,, they closed it before I received my money,, honestly this sucks
Abdull Ng
NGThis is the poorest payment gateway… This is the poorest payment gateway service I have seen in my life, just updating the settlement bank account becomes frustrating, it has been almost 3days for no reply from all handles, while others did it in a matter of minutes. imagine if your money was stuck on this flutter wave !!!!!! In a very short time, they totally killed my emotions to launch my business.
Vi Tu
UGTimely Support We are using Flutterwave to collect payments for an event. We had an issue with a payment that was not captured. We contacted support and the problem was corrected within less than 2 days. The support team responded within an hour of submitting the ticket. The response gave clear instructions that we were able to follow and the problem was resolved within 48 hours.
Brendah Akoth
KEGreat customer service & a good payment gateway for Africans They have speedy and prompt customers which I truly appreciate. They also have been updating their platforms which look good and better and I love that. However, it's not fun having to log in all the time. I understand it's for security. The payments work as they should. I'm happy with the platform.
Vik
INIts big scam... Its big scam...When you write them email for the solution the email will keep running here and here with reply but no solution even after a month. Whats kinds of support and service one should offer specially if they are licensed. They must give the resolution of the issue instead of continuing the support reply with no outcome