Brendah Akoth
KEGreat customer service & a good payment gateway for Africans They have speedy and prompt customers which I truly appreciate. They also have been updating their platforms which look good and better and I love that. However, it's not fun having to log in all the time. I understand it's for security. The payments work as they should. I'm happy with the platform.
Anyamele ikechi Kirkchris
NGBest Prompt Customer Support Team 24/7 I actually made a payment to purchase a flight ticket, which the transaction was successful, but couldn’t generate my E-Ticket immediately, so after a month I discovered that, Then I had to Email the online customer service team, after showing my proof of payment. In no time less than 2-3 hours I got a positive feedback directly from my Merchant who’s in charge of the flight ticket and he sent me my E-Tickets. So @Flutterwave you’re the best on handling financial transactional matters. Kudos to your Team!!!
Mpho Moteka
ZAOn the 28th march I made an online… On the 28th march I made an online purchase From an online boutique Name Mason bags even on google is available little did I know that is a scam and I noticed that their third party for online transactions.at this point I’m not sure what to do I’ve emailed the boutique with no response.
Emmanuel Kazembe
MWIt's been more than a month since my… It's been more than a month since my money for stuck while making a transaction,, and they keep on telling me to wait 48 hrs up to the point where am giving up,, this is my ticket ID 140582209941329,, they closed it before I received my money,, honestly this sucks
okenla qahhar
NGI want to give a 4.5 I want to give a 4.5, not because I’m not entirely all for how their customer service responded to my issue but the fact that the issue might have stemmed because I used their service It took a while, but their customer service was available 24/7 to under my complaints