On the 28th march I made an online… On the 28th march I made an online purchase From an online boutique Name Mason bags even on google is available little did I know that is a scam and I noticed that their third party for online transactions.at this point I’m not sure what to do I’ve emailed the boutique with no response.

I want to give a 4.5 I want to give a 4.5, not because I’m not entirely all for how their customer service responded to my issue but the fact that the issue might have stemmed because I used their service It took a while, but their customer service was available 24/7 to under my complaints

It's been more than a month since my… It's been more than a month since my money for stuck while making a transaction,, and they keep on telling me to wait 48 hrs up to the point where am giving up,, this is my ticket ID 140582209941329,, they closed it before I received my money,, honestly this sucks

Poor response time Poor response time. I gave up on the company midway registration. Not only did they ask for too many documents, but also took too long to respond to queries. How can one try and fail to register for 2 months???????? A customer gives up on you even before they register. Improve and stay ontop of your game!!!

Great customer service & a good payment gateway for Africans They have speedy and prompt customers which I truly appreciate. They also have been updating their platforms which look good and better and I love that. However, it's not fun having to log in all the time. I understand it's for security. The payments work as they should. I'm happy with the platform.