John Farrington
GBWARNING DO NOT BUY I purchased the… WARNING DO NOT BUY I purchased the software in November and have never received the licence key, despite sending several emails in November, December and this month. I have sent numerous emails of complaint and have not received any replies!!! I have checked ALL folders, junk and others and done a search throughout all emails folders and no emails to be found. When I try to login online it will not accept my info and when I try to request a password reset no emails are received. When I try to re-register it states I am already registered. I have now put this transaction into dispute with my credit card merchant. So be warned as most other reviews have stated!!
A H
IEi purchased DVDfab Down loader last… i purchased DVDfab Down loader last year and it works great just the occasional failure I've only ever had about 1 out of around 90 Downloads fail. but I've now purchased DVDfab13 on the 29-11-2023 and the trial version worked fine without any issues. but the full lifetime version i purchased doesn't work at all. it won't complete a copy of any Blu Ray and when it does complete the occasional copy they have no sound. i even tired to copy a Blu Ray to USB stick and it didn't work either. it even freezes up and i have to restart the computer to get it to unfreeze. i tried looking up the help guide and followed the instructions but it still doesn't work. I'm very upset as i spent a lot of money on this program. i contacted the company through their help forms 3 times now and i just got ignored no answer from them. no help whatsoever. i feel I've been scammed. so much for their 30 day money back guarantee. now that they have my money they don't want to know about it. disgusting behavior. stay away from this company it's just a scam. I'll never deal with this company again. "update" I'm now using DVDfab12 instead of version 13. and i find that DVDfab12 works perfectly without any issues. so if any one purchases DVDfab13 just use version 12 instead until they get all the issues with DVDfab13 sorted out. i was initially disappointed with DVDfab13 but so long as i have access to DVDfab12 and it works i can use this for the time being. therefore I've changed my rating and hopefully the company will fix all the issues with version 13 soon. as long as i have access to version 12 which works i now recommend this company.
Aidan Heffernan
IEBlu-ray Ripper doesn't work well It doesn't matter what settings you try, what combinations you try or what usb port you choose the result is always the same. And it appears others are having issues with this €60 dud software that freezes most of the time. When it does respond it's as slow as a tortoise with a gammy leg. When I spend €60 on a piece of software I expect it to work the way it is advertised. I was told by someone in tech support to turn off CUDA setting or try MKV passthrough instead, this is not a solution! Not only did this not work but it froze up my computer. DVD Fab seem more interested in bombarding people with adverts in their software than actually providing something that works for the money. I'm not interested in the one or two people who managed to make it work on their computers, the star rating on here proves a lot. It's being uninstalled and never used again. Waste of money. I feel like I've been swindled. Only solution at this stage is a refund.
dan
ROeverything about it is perfect they… everything about it is perfect they have all the big companies easy to use very good software
Bob F.
GBAlways an Excellent Experience. I have used software from this company for many years, so long I can't remember. Perhaps 10 years? I bought the lifetime DVD Copy and Ripper. It has performed very well over all the years. I've changed computersa number of times and had to re-download. Just entered my credentials and all was there and working perfectly. I don't know what the average time is to copy a complete DVD or to rip the copy to mp4, but always under an hour unless the DVD is faulty. I recently tried their Netflix Streamer, a couple weeks ago. It also worked very well. Fast, no errors, no drama. I would like to buy the lifetime copy, but being on a fixed income I'm hesitant for the price and for new software. I'll likely wait at least a few more months.