Recent Changes Have Reduced Satisfaction Teachable is reasonably easy to use and to add content into. However, support quality has gone down in recent months and some of the structure is confusing. If you have a team, it is not the best as all of the team members will not have access to all of the possible training. If you want to build a small community this may be great but large-scale operations may not have the best time.

Fantastic Fantastic, personalized support. Answered every question with exactly the next steps I need to take to accomplish my goals. Supported me in every way!

Decent Platform; Horrible Customer Support Decent platform for hosting and selling courses. Overall reasonably stable and full-featured. However, customer support is absolutely atrocious. If you have a problem or a question, you're on your own. No telephone support whatsoever. I've submitted dozens of online support tickets, and Teachable always replies with a quick excuse about why they can't help with the issue.

Total lack of contact details We were trying to look at a Radar Course and had some questions before signing up but this was impossible as we had to sign up to receive an email and were required to pay up front! There is no details of a contact for the provider on the site, and their confirmatory email did NOT have a ‘Reply to’ email, when we used the email we received it was a ‘no reply’ one, and they didnt reply when I tried ‘info at’ teachable.com.Transparency? NOT!

The Modern Snake-Oil Salesman After an initial 5-minute viewing, although I made repeated attempts, even resetting the password, I’ve been unable to access a workshop for a Zentangle Art Inspired workshop. Replies from the content designer: “Your computer has a virus,” “You need to reboot,” “I don’t see any problems from my end,” “You accessed the course once,” etc.. Messages to Teachable via the address provided on the site for customer service received the reply: “This email isn’t checked. You must use the email provided on the website.” I researched Teachable.com and concluded it’s like a traveling snake oil salesman; promised results to trusting consumers for a product that’s unauthentic and fraudulent.