Great job! He understood the problem and provided a solution. He also explained a few other questions I had.

Locking creators out of their own content The fact that teachable is now charging a $665 monthly fee for creators to access their own custom code is ridiculous. Not only that, they have locked creators out of being able to edit our custom "pages". So many creators have complained and are moving to other providers - now we see why. We are locked out of our customizations and our custom code is held hostage.The response from your customer service team was that "Our request will be added as product feedback..." Is this a joke? Did you explicitly disclose to creators they would be locked out of their code and customizations unable to make a single change?

I love teachable and I love that I'm… I love teachable and I love that I'm able to chat with teachable and get Hands-On answers. In this case the solution may take some time because it is just a suggestion. In the future of promotion influencers will play a greater role and we may need a two-tier affiliate system. That is what I'm being asked for and I'm not able to provide it. Otherwise I might have people doing amazing promotion for my teachable courses Peoria people who have millions of people or hundreds and thousands of people in their reach.

Decent Platform; Horrible Customer Support Decent platform for hosting and selling courses. Overall reasonably stable and full-featured. However, customer support is absolutely atrocious. If you have a problem or a question, you're on your own. No telephone support whatsoever. I've submitted dozens of online support tickets, and Teachable always replies with a quick excuse about why they can't help with the issue.

Total lack of contact details We were trying to look at a Radar Course and had some questions before signing up but this was impossible as we had to sign up to receive an email and were required to pay up front! There is no details of a contact for the provider on the site, and their confirmatory email did NOT have a ‘Reply to’ email, when we used the email we received it was a ‘no reply’ one, and they didnt reply when I tried ‘info at’ teachable.com.Transparency? NOT!