paula
GBno customer service, confusing interface as a paying customer i cannot get any answers from customer service. dead silence on all my tickets. while it has good features for building courses and sales pages, there are some functionalities that dont work, the payout structure is very confusing (and that is coming from a former finance professional), user interface needs a good polish, it is at aleast a decade behind, not very sleek. this is my last attmept to get to them and I will be looking for alternatives.
Johann Muller
DKReliable, stable, easy to use. Fix your issues with international credit cards I have now been working with Teachable for 7 years. I have not regretted it. The service is reliable and the platform stable. Making lectures and courses is super easy. Only issue that I have is Teachable's difficulty with processing some credit cards outside of North America and Europe. I wish they could become as reliable in the acceptance of international credit cards as Stripe.
Bola Sokunbi
GBLocking creators out of their own content The fact that teachable is now charging a $665 monthly fee for creators to access their own custom code is ridiculous. Not only that, they have locked creators out of being able to edit our custom "pages". So many creators have complained and are moving to other providers - now we see why. We are locked out of our customizations and our custom code is held hostage.The response from your customer service team was that "Our request will be added as product feedback..." Is this a joke? Did you explicitly disclose to creators they would be locked out of their code and customizations unable to make a single change?
Jay Glover
GBAVOID AT ALL COSTS This company is abysmal. Try cancelling or getting a refund as per their 30-day money back guarantee. They will deliberately block / avoid you being able to do so. They won't allow you to even speak to customer services unless YOU PAY THEM! It's outrageous.
Shannon Walker
GBThe Modern Snake-Oil Salesman After an initial 5-minute viewing, although I made repeated attempts, even resetting the password, I’ve been unable to access a workshop for a Zentangle Art Inspired workshop. Replies from the content designer: “Your computer has a virus,” “You need to reboot,” “I don’t see any problems from my end,” “You accessed the course once,” etc.. Messages to Teachable via the address provided on the site for customer service received the reply: “This email isn’t checked. You must use the email provided on the website.” I researched Teachable.com and concluded it’s like a traveling snake oil salesman; promised results to trusting consumers for a product that’s unauthentic and fraudulent.