Steven Keys
GBDecent Platform; Horrible Customer Support Decent platform for hosting and selling courses. Overall reasonably stable and full-featured. However, customer support is absolutely atrocious. If you have a problem or a question, you're on your own. No telephone support whatsoever. I've submitted dozens of online support tickets, and Teachable always replies with a quick excuse about why they can't help with the issue.
Shimmy Morris
GBabsolute scam of a company absolute scam of a company! They opted me in without my consent to the auto renewal. I never wanted this. After getting charged $468! I immediately messages and explain the situation and asked for a refund and for them to cancel my account and TURN OFF auto renewal in the future. They got back to me 5 days later with a copy and paste bog standard reply saying they can't do that, and they can't refund me. They have effectively stolen my money without my consent. What an absolute sham!
APRN
GBThe responder to my chat was very good. He said he would have a tech person contact me.one follow up to resolve the problem. he get someone to follow up .… The support I received from Philip was thoughtful. He asked questions and explored the problem I was having with one of my student's responses. He said he would contact one of the tech staff to see if they can determine what caused the problem. So problem isn't resolved but he said he will have someone get back to me soon.
Sarah Jane Lowery
GBRecent Changes Have Reduced Satisfaction Teachable is reasonably easy to use and to add content into. However, support quality has gone down in recent months and some of the structure is confusing. If you have a team, it is not the best as all of the team members will not have access to all of the possible training. If you want to build a small community this may be great but large-scale operations may not have the best time.
Katie White
GBFantastic Fantastic, personalized support. Answered every question with exactly the next steps I need to take to accomplish my goals. Supported me in every way!