Steven Keys
GBDecent Platform; Horrible Customer Support Decent platform for hosting and selling courses. Overall reasonably stable and full-featured. However, customer support is absolutely atrocious. If you have a problem or a question, you're on your own. No telephone support whatsoever. I've submitted dozens of online support tickets, and Teachable always replies with a quick excuse about why they can't help with the issue.
Marilyn Peck
GBTotal lack of contact details We were trying to look at a Radar Course and had some questions before signing up but this was impossible as we had to sign up to receive an email and were required to pay up front! There is no details of a contact for the provider on the site, and their confirmatory email did NOT have a ‘Reply to’ email, when we used the email we received it was a ‘no reply’ one, and they didnt reply when I tried ‘info at’ teachable.com.Transparency? NOT!
Shannon Walker
GBThe Modern Snake-Oil Salesman After an initial 5-minute viewing, although I made repeated attempts, even resetting the password, I’ve been unable to access a workshop for a Zentangle Art Inspired workshop. Replies from the content designer: “Your computer has a virus,” “You need to reboot,” “I don’t see any problems from my end,” “You accessed the course once,” etc.. Messages to Teachable via the address provided on the site for customer service received the reply: “This email isn’t checked. You must use the email provided on the website.” I researched Teachable.com and concluded it’s like a traveling snake oil salesman; promised results to trusting consumers for a product that’s unauthentic and fraudulent.
Katie White
GBFantastic Fantastic, personalized support. Answered every question with exactly the next steps I need to take to accomplish my goals. Supported me in every way!
Johann Muller
DKReliable, stable, easy to use. Fix your issues with international credit cards I have now been working with Teachable for 7 years. I have not regretted it. The service is reliable and the platform stable. Making lectures and courses is super easy. Only issue that I have is Teachable's difficulty with processing some credit cards outside of North America and Europe. I wish they could become as reliable in the acceptance of international credit cards as Stripe.