The Modern Snake-Oil Salesman After an initial 5-minute viewing, although I made repeated attempts, even resetting the password, I’ve been unable to access a workshop for a Zentangle Art Inspired workshop. Replies from the content designer: “Your computer has a virus,” “You need to reboot,” “I don’t see any problems from my end,” “You accessed the course once,” etc.. Messages to Teachable via the address provided on the site for customer service received the reply: “This email isn’t checked. You must use the email provided on the website.” I researched Teachable.com and concluded it’s like a traveling snake oil salesman; promised results to trusting consumers for a product that’s unauthentic and fraudulent.

Recent Changes Have Reduced Satisfaction Teachable is reasonably easy to use and to add content into. However, support quality has gone down in recent months and some of the structure is confusing. If you have a team, it is not the best as all of the team members will not have access to all of the possible training. If you want to build a small community this may be great but large-scale operations may not have the best time.

I'd go with another platform... I've been with Teachable for years. I like the ease of setting up courses, but that's about the extent of it. I wish I had something good to say about their customer service, but sadly, I don't have a single good experience to share. Oh sure, they're nice and all when they're on chat with you...probably to compensate for the utter lack of ANYTHING ever getting fixed. Every. single. time I've ever reached out to customer support, I am put on eternal hold while they "look into the issue". They come back saying some other department or team needs to investigate and that they will follow up with email. (either that, or they share some lame-o link from their FAQ page). Tickets are submitted, emails are sent, but NOTHING ever gets resolved. Ever. I have to wonder why in the heck they even HAVE a "customer service" department or chat support when, literally, nothing ever gets resolved. Keep in mind, I've been with them since about 2016, so I've reached out to their customer support many times over the years. Then, they have the audacity to send an email wanting to know how the experience was for you. I'm frankly sick of it and considering switching to one of their competitors.

AVOID AT ALL COSTS This company is abysmal. Try cancelling or getting a refund as per their 30-day money back guarantee. They will deliberately block / avoid you being able to do so. They won't allow you to even speak to customer services unless YOU PAY THEM! It's outrageous.

I like the fact that I was helped and… I like the fact that I was helped and my clients can now purchase my course. But I don't like it that it was too slow and you were asking many questions which clients couldn't give because it's related to money (a private thing). My account just started working again and I was not told what was done. It's good if I could have known rather than wait for a chance for people to purchase for me to know. Thanks