Johann Muller
DKReliable, stable, easy to use. Fix your issues with international credit cards I have now been working with Teachable for 7 years. I have not regretted it. The service is reliable and the platform stable. Making lectures and courses is super easy. Only issue that I have is Teachable's difficulty with processing some credit cards outside of North America and Europe. I wish they could become as reliable in the acceptance of international credit cards as Stripe.
Jay Glover
GBAVOID AT ALL COSTS This company is abysmal. Try cancelling or getting a refund as per their 30-day money back guarantee. They will deliberately block / avoid you being able to do so. They won't allow you to even speak to customer services unless YOU PAY THEM! It's outrageous.
Steven Keys
GBDecent Platform; Horrible Customer Support Decent platform for hosting and selling courses. Overall reasonably stable and full-featured. However, customer support is absolutely atrocious. If you have a problem or a question, you're on your own. No telephone support whatsoever. I've submitted dozens of online support tickets, and Teachable always replies with a quick excuse about why they can't help with the issue.
Marilyn Peck
GBTotal lack of contact details We were trying to look at a Radar Course and had some questions before signing up but this was impossible as we had to sign up to receive an email and were required to pay up front! There is no details of a contact for the provider on the site, and their confirmatory email did NOT have a ‘Reply to’ email, when we used the email we received it was a ‘no reply’ one, and they didnt reply when I tried ‘info at’ teachable.com.Transparency? NOT!
APRN
GBThe responder to my chat was very good. He said he would have a tech person contact me.one follow up to resolve the problem. he get someone to follow up .… The support I received from Philip was thoughtful. He asked questions and explored the problem I was having with one of my student's responses. He said he would contact one of the tech staff to see if they can determine what caused the problem. So problem isn't resolved but he said he will have someone get back to me soon.