Teachable's Troubling Tolerance for Copyright Infringement Teachable's failure to take action against unlawful sellers on their platform is extremely troubling. Copyright infringement is widespread, and it appears that Teachable is neglecting this significant problem. As an illustration, here is an instance of a seller who is unlawfully selling courses: offer DOT dentaledx DOT com SLASH dday

Decent Platform; Horrible Customer Support Decent platform for hosting and selling courses. Overall reasonably stable and full-featured. However, customer support is absolutely atrocious. If you have a problem or a question, you're on your own. No telephone support whatsoever. I've submitted dozens of online support tickets, and Teachable always replies with a quick excuse about why they can't help with the issue.

Fantastic Fantastic, personalized support. Answered every question with exactly the next steps I need to take to accomplish my goals. Supported me in every way!

I'd go with another platform... I've been with Teachable for years. I like the ease of setting up courses, but that's about the extent of it. I wish I had something good to say about their customer service, but sadly, I don't have a single good experience to share. Oh sure, they're nice and all when they're on chat with you...probably to compensate for the utter lack of ANYTHING ever getting fixed. Every. single. time I've ever reached out to customer support, I am put on eternal hold while they "look into the issue". They come back saying some other department or team needs to investigate and that they will follow up with email. (either that, or they share some lame-o link from their FAQ page). Tickets are submitted, emails are sent, but NOTHING ever gets resolved. Ever. I have to wonder why in the heck they even HAVE a "customer service" department or chat support when, literally, nothing ever gets resolved. Keep in mind, I've been with them since about 2016, so I've reached out to their customer support many times over the years. Then, they have the audacity to send an email wanting to know how the experience was for you. I'm frankly sick of it and considering switching to one of their competitors.

The responder to my chat was very good. He said he would have a tech person contact me.one follow up to resolve the problem. he get someone to follow up .… The support I received from Philip was thoughtful. He asked questions and explored the problem I was having with one of my student's responses. He said he would contact one of the tech staff to see if they can determine what caused the problem. So problem isn't resolved but he said he will have someone get back to me soon.