no customer service, confusing interface as a paying customer i cannot get any answers from customer service. dead silence on all my tickets. while it has good features for building courses and sales pages, there are some functionalities that dont work, the payout structure is very confusing (and that is coming from a former finance professional), user interface needs a good polish, it is at aleast a decade behind, not very sleek. this is my last attmept to get to them and I will be looking for alternatives.

I'd go with another platform... I've been with Teachable for years. I like the ease of setting up courses, but that's about the extent of it. I wish I had something good to say about their customer service, but sadly, I don't have a single good experience to share. Oh sure, they're nice and all when they're on chat with you...probably to compensate for the utter lack of ANYTHING ever getting fixed. Every. single. time I've ever reached out to customer support, I am put on eternal hold while they "look into the issue". They come back saying some other department or team needs to investigate and that they will follow up with email. (either that, or they share some lame-o link from their FAQ page). Tickets are submitted, emails are sent, but NOTHING ever gets resolved. Ever. I have to wonder why in the heck they even HAVE a "customer service" department or chat support when, literally, nothing ever gets resolved. Keep in mind, I've been with them since about 2016, so I've reached out to their customer support many times over the years. Then, they have the audacity to send an email wanting to know how the experience was for you. I'm frankly sick of it and considering switching to one of their competitors.

Fantastic Fantastic, personalized support. Answered every question with exactly the next steps I need to take to accomplish my goals. Supported me in every way!

Recent Changes Have Reduced Satisfaction Teachable is reasonably easy to use and to add content into. However, support quality has gone down in recent months and some of the structure is confusing. If you have a team, it is not the best as all of the team members will not have access to all of the possible training. If you want to build a small community this may be great but large-scale operations may not have the best time.

absolute scam of a company absolute scam of a company! They opted me in without my consent to the auto renewal. I never wanted this. After getting charged $468! I immediately messages and explain the situation and asked for a refund and for them to cancel my account and TURN OFF auto renewal in the future. They got back to me 5 days later with a copy and paste bog standard reply saying they can't do that, and they can't refund me. They have effectively stolen my money without my consent. What an absolute sham!