Katie White
GBFantastic Fantastic, personalized support. Answered every question with exactly the next steps I need to take to accomplish my goals. Supported me in every way!
Bola Sokunbi
GBLocking creators out of their own content The fact that teachable is now charging a $665 monthly fee for creators to access their own custom code is ridiculous. Not only that, they have locked creators out of being able to edit our custom "pages". So many creators have complained and are moving to other providers - now we see why. We are locked out of our customizations and our custom code is held hostage.The response from your customer service team was that "Our request will be added as product feedback..." Is this a joke? Did you explicitly disclose to creators they would be locked out of their code and customizations unable to make a single change?
Marilyn Peck
GBTotal lack of contact details We were trying to look at a Radar Course and had some questions before signing up but this was impossible as we had to sign up to receive an email and were required to pay up front! There is no details of a contact for the provider on the site, and their confirmatory email did NOT have a ‘Reply to’ email, when we used the email we received it was a ‘no reply’ one, and they didnt reply when I tried ‘info at’ teachable.com.Transparency? NOT!
paula
GBno customer service, confusing interface as a paying customer i cannot get any answers from customer service. dead silence on all my tickets. while it has good features for building courses and sales pages, there are some functionalities that dont work, the payout structure is very confusing (and that is coming from a former finance professional), user interface needs a good polish, it is at aleast a decade behind, not very sleek. this is my last attmept to get to them and I will be looking for alternatives.
Japanese Christian Ministry
JPConstantly changing prices & rules… Constantly changing prices & rules - honestly, feels like betrayal of customers. Sorry, we are looking for an alternative and will be off this platform as soon as feasible. Thanks anyway.