I'd go with another platform... I've been with Teachable for years. I like the ease of setting up courses, but that's about the extent of it. I wish I had something good to say about their customer service, but sadly, I don't have a single good experience to share. Oh sure, they're nice and all when they're on chat with you...probably to compensate for the utter lack of ANYTHING ever getting fixed. Every. single. time I've ever reached out to customer support, I am put on eternal hold while they "look into the issue". They come back saying some other department or team needs to investigate and that they will follow up with email. (either that, or they share some lame-o link from their FAQ page). Tickets are submitted, emails are sent, but NOTHING ever gets resolved. Ever. I have to wonder why in the heck they even HAVE a "customer service" department or chat support when, literally, nothing ever gets resolved. Keep in mind, I've been with them since about 2016, so I've reached out to their customer support many times over the years. Then, they have the audacity to send an email wanting to know how the experience was for you. I'm frankly sick of it and considering switching to one of their competitors.

Fantastic Fantastic, personalized support. Answered every question with exactly the next steps I need to take to accomplish my goals. Supported me in every way!

Locking creators out of their own content The fact that teachable is now charging a $665 monthly fee for creators to access their own custom code is ridiculous. Not only that, they have locked creators out of being able to edit our custom "pages". So many creators have complained and are moving to other providers - now we see why. We are locked out of our customizations and our custom code is held hostage.The response from your customer service team was that "Our request will be added as product feedback..." Is this a joke? Did you explicitly disclose to creators they would be locked out of their code and customizations unable to make a single change?

I like the fact that I was helped and… I like the fact that I was helped and my clients can now purchase my course. But I don't like it that it was too slow and you were asking many questions which clients couldn't give because it's related to money (a private thing). My account just started working again and I was not told what was done. It's good if I could have known rather than wait for a chance for people to purchase for me to know. Thanks

I love teachable and I love that I'm… I love teachable and I love that I'm able to chat with teachable and get Hands-On answers. In this case the solution may take some time because it is just a suggestion. In the future of promotion influencers will play a greater role and we may need a two-tier affiliate system. That is what I'm being asked for and I'm not able to provide it. Otherwise I might have people doing amazing promotion for my teachable courses Peoria people who have millions of people or hundreds and thousands of people in their reach.