The responder to my chat was very good. He said he would have a tech person contact me.one follow up to resolve the problem. he get someone to follow up .… The support I received from Philip was thoughtful. He asked questions and explored the problem I was having with one of my student's responses. He said he would contact one of the tech staff to see if they can determine what caused the problem. So problem isn't resolved but he said he will have someone get back to me soon.

I definitely recommend Teachable! I sell online courses and started using Teachable in 2023. I never had problems with the platform, plus, whenever I reached to Support to learn how to use it, they always replied within 24 hours. I definitely recommend Teachable! And the live chat suppot is great!

AVOID AT ALL COSTS This company is abysmal. Try cancelling or getting a refund as per their 30-day money back guarantee. They will deliberately block / avoid you being able to do so. They won't allow you to even speak to customer services unless YOU PAY THEM! It's outrageous.

I'd go with another platform... I've been with Teachable for years. I like the ease of setting up courses, but that's about the extent of it. I wish I had something good to say about their customer service, but sadly, I don't have a single good experience to share. Oh sure, they're nice and all when they're on chat with you...probably to compensate for the utter lack of ANYTHING ever getting fixed. Every. single. time I've ever reached out to customer support, I am put on eternal hold while they "look into the issue". They come back saying some other department or team needs to investigate and that they will follow up with email. (either that, or they share some lame-o link from their FAQ page). Tickets are submitted, emails are sent, but NOTHING ever gets resolved. Ever. I have to wonder why in the heck they even HAVE a "customer service" department or chat support when, literally, nothing ever gets resolved. Keep in mind, I've been with them since about 2016, so I've reached out to their customer support many times over the years. Then, they have the audacity to send an email wanting to know how the experience was for you. I'm frankly sick of it and considering switching to one of their competitors.

Great job! He understood the problem and provided a solution. He also explained a few other questions I had.