Total lack of contact details We were trying to look at a Radar Course and had some questions before signing up but this was impossible as we had to sign up to receive an email and were required to pay up front! There is no details of a contact for the provider on the site, and their confirmatory email did NOT have a ‘Reply to’ email, when we used the email we received it was a ‘no reply’ one, and they didnt reply when I tried ‘info at’ teachable.com.Transparency? NOT!

Recent Changes Have Reduced Satisfaction Teachable is reasonably easy to use and to add content into. However, support quality has gone down in recent months and some of the structure is confusing. If you have a team, it is not the best as all of the team members will not have access to all of the possible training. If you want to build a small community this may be great but large-scale operations may not have the best time.

Reliable, stable, easy to use. Fix your issues with international credit cards I have now been working with Teachable for 7 years. I have not regretted it. The service is reliable and the platform stable. Making lectures and courses is super easy. Only issue that I have is Teachable's difficulty with processing some credit cards outside of North America and Europe. I wish they could become as reliable in the acceptance of international credit cards as Stripe.

AVOID AT ALL COSTS This company is abysmal. Try cancelling or getting a refund as per their 30-day money back guarantee. They will deliberately block / avoid you being able to do so. They won't allow you to even speak to customer services unless YOU PAY THEM! It's outrageous.

Locking creators out of their own content The fact that teachable is now charging a $665 monthly fee for creators to access their own custom code is ridiculous. Not only that, they have locked creators out of being able to edit our custom "pages". So many creators have complained and are moving to other providers - now we see why. We are locked out of our customizations and our custom code is held hostage.The response from your customer service team was that "Our request will be added as product feedback..." Is this a joke? Did you explicitly disclose to creators they would be locked out of their code and customizations unable to make a single change?