Great comunication and service JC was professional, quick and solved all the issues fast and easy :)

I have bought 3 months subscription for… I have bought 3 months subscription for privatevpn service. Then I've bumped into problem with authentication into app on my PC. I want to say thanks to Dale from privatevpn support team for solving my problem (it took 10-15 minutes) Thank you, Dale, i really appreciate your work.

JC Helped me to config my private VPN. JC Helped me to config my private VPN. I had some trouble because of my redmi phone aggressive politics on shutting VPN. I've tried a lot then contacted private VPN assistance. They helped me where the website doesn't help (please say that you must not translate the page before downloading config files!!!)

A smooth experience The helper online was excellent, providing all the info I needed to be sure of installing the vpn app as efficiently as possible. Also going out of his way to de-register me from automatic monthly renewal (I only require a month subscription). This was all a relief as previously (ie the last times I'd subscribed) I'd found enormous difficulties in getting the vpn to function, wasting many hours on it in fact .

I configured my vpn wrongly and I was… I configured my vpn wrongly and I was so frustated because it keep disconnected. Ferdinand helped me step by step, he was very patience by went trough all problems one by one,,and finally we got it fix. Thank you Ferdinand,,thank you Private VPN team. Now I know you guys serious taking care of your customers. Cheers