As always As always, one can expect prompt replies and solid advice from Getflix. Been a long time customer and without them my viewing options would be more limited.

Always quick to answer support issues Always quick to answer support issues. Consistent access to overseas services like BBC Iplayer for about 5 years ongoing.

OK, when it actually works. Okay, but not great. Purchased a 2 year plan, which was great value... While it worked. Most UK based services are now unwatchable with buffering and drop outs. They've acknowledged there's an issue, but reluctant to provide any detail or expected restoration estimate. Definitely better looking elsewhere if you want reliable access to UK based television service.

Quick response Quick response. Good people

Prompt response from support team Response from Getflix for a query was the fastest I have ever seen from any support team. Even though the communication was via email, it appeared more like a live chat with the rep. These 5 stars are for the support team for understanding my request\query and acting so quickly on it. The request was further sent to the network team, hopefully, they can resolve it.