Prompt response from support team Response from Getflix for a query was the fastest I have ever seen from any support team. Even though the communication was via email, it appeared more like a live chat with the rep. These 5 stars are for the support team for understanding my request\query and acting so quickly on it. The request was further sent to the network team, hopefully, they can resolve it.

Reset your Router The prompt reply was the most important. Thanks for that! In this case, I think the problem was beyond my control. I reset the router as instructed, but it seemed to fix itself a few hours later (overnight). Regardless, the issue was resolved quickly.

Great service I've been using getflix for many years, the service is very useful for someone who travels and moves around often. The new VPN app is very user friendly and I've been able to add it to all my devices with ease including mobile, ipad, set top box, PC. Their customer service is responsive and helpful and their support pages cover set up of the service on all types of devices for ease of use.

OK, when it actually works. Okay, but not great. Purchased a 2 year plan, which was great value... While it worked. Most UK based services are now unwatchable with buffering and drop outs. They've acknowledged there's an issue, but reluctant to provide any detail or expected restoration estimate. Definitely better looking elsewhere if you want reliable access to UK based television service.

Best DNS service ever I've been using this service for years. The support is great, very responsive and very knowledgeable. They always have an answer to any question I might have and usually resolve it within hours.