After I found out my computer was… After I found out my computer was hacked, I was devastated and couldn't stop crying. The Microsoft team and Sam Kalra from Weardot were able to help me protect my devices and erase any threats that have been downloaded by the hackers. Thank you so much guys, I truly appreciate everything.

Jack has been a God Send Jack has been a God Send. I new all in one was hacked and the Bit locker shut my system down. I did not have the Bit Locker Recovery Key in order to regain access to my computer and my files. Other tech told me that the only way to have my computer back was to replace or scrub my hard drive and this meant that my files would be destroyed. My manuscript is on my hard drive. So I was very upset. When i finally called the correct and capable tech support Jack assured me that we could unlock my computer and save my files. He did exactly that!!! and I a so relieved that my manuscript is saved and I will go to live my dream of becoming a published author.

Sam Kalra was very good in telling my… Sam Kalra was very good in telling my computer problem , excellent support ..

Sam was the MOST courteous Scott was the MOST courteous, professional, patient and all-knowing person that I have had in computer support experience. He is the BEST! Two weeks vacation and a raiseis due him. He is the voice/face of your company.

My experience with Sam kalra was above… My experience with Sam kalra was above and beyond help which i was expecting. He is very nice and polite to speak with, and i think he deserves a raise or bonus !