Jon Everitt
GB4+ years of using YAMM were a dream! Myself and the Student Enterprise team used YAMM for 4+ years. It offered us the perfect solution to our needs in sending and tracking the analytics of email campaigns. Their customer support is fantastic and always happy to help out. I can highly recommend YAMM for other SME businesses or those in the education sectors. We only stopped using YAMM after being moved from Google's ecosystem over to Microsoft's services. Thank you for developing such a fantastic service YAMM.
customer
GBThe best Customer Care I've ever experienced I had to contact YAMM for a refund and was delighted with how quickly I got a reply and how easily it was to get my issue resolved to my satisfaction. It's so rare to find good service these days and that really makes YAMM outstanding. Special thanks to Dimitris, who picked up my enquiry. From initial contact, to replying, all sorted in the space of an hour. I waited a *really* short time for each reply. Almost as Dimitris was just waiting for me.
Lisa Cowart
GBI contacted yamm about a dormant… I contacted yamm about a dormant account that was charged for renewal and requested a refund. I had a response and a full refund in less than 24 hours. It may have been in less than 12 hours. Either way, I was very surprised to have the request fully completed so quickly. Great customer service! Thanks
KB
GBFastest response time of any tech… Fastest response time of any tech customer service team I've ever worked with. Simple, straight-forward and responsive.
Daniel
GBI received a response very quickly with… I received a response very quickly with clear instructions on how to fix my problem. I do hope that YAMM can figure out how to include that issue in the form of an error message, or at least include more about it on their help page.