David Hartsock
GBCase service was great. Case service was great. Onboarded to supportly app shield pro plan . Ease of support
Yvonne Evans
GBI had an issue with my computer today I had an issue with my computer today. it was corrupt I got this customer service rep name Sammy who was very instrumental in resolving 1 of my issues. Then he transferred me to another rep name Sophia also great in assisting me to resolve my issue. They were both phenomenal in assisting me. They were patient, polite & took their time to explain exactly what they were doing. i give them both a 10.
Wendell Brown
GBI recently retired and had to do my… I recently retired and had to do my computer maintenance on my own without the IT department at my beg and call. I was so frustrated with trying to do a simple purchase from the an online store that I had to call for help. The process took time and the tech was patient with me as I'm not great on the computer at all. I can truly say that it was well worth the time and effort to know that my computer is operating as it should without the stress!!!
donna
GBI talked to 2 different people I talked to 2 different people. They were both very knowlegeable ,helpful and pleasant.
Wendy Sherman
GBVinnie was fantastic and taught me a… Vinnie was fantastic and taught me a lot. The technicians did an amazing job and hopefully I will not be stupid again.