Nick G
GBExcellent Support Nathan responded very quickly and answered all of my questions, as well as hyperlinking to relevant documents.
Luke
NZAmazing customer service from… Amazing customer service from Winternode! Between the service on their website to the service inside their discord you get incredibly fast and extremely helpful support. They are very transparent in the resources that you're paying for as well as very reasonable prices for said resources. Overall the best Server Host Provider I've come across and could see myself using them for the foreseeable future!
Josh Melver
GBHard to beat customer service Across multiple games we've had multiple issues trying to get different mods and setups going (7d2d and minecraft) The winternode team has been fast to respond to most queries, helped work through adding new services/options where they were needed, and have gone above what I would consider "required" customer service. I'm very glad I found this place.
Les S.
GBReboot times are great but... Reboot times are great, customer service sucks, memory management sucks. Let me explain. My server is mostly for family and close friends, as such they tend to explore...alot. Due to the horrible backend my server constantly gets out of memory errors and eventually crashes. I have NEVER had this happen with ANY other host I have used. Tried customer service and got the response that narrows down to - "well it's your fault for not "optimizing" your server"...really??? Are you friggin serious?? No attempt to research the problem, wouldn't even listen to my testing procedures or the fact I have never had this issue before. I feel I have paid a year for a service that is unsuitable for use at all. PS...I can run my server on a pc with a weak CPU and 4 gigs of ram with ZERO issues whatsoever.
Sythee
RSAWESOME performance! Listen, for me the most important aspect of a server is performance, and with this hosting's performance, I managed to get 200 CPS when using chunky plugin to pregen the world (most hosts get 20ish, yes I am looking at you APEX!!) Plus it has a free trial, so, what are you waiting for?