Hard to beat customer service Across multiple games we've had multiple issues trying to get different mods and setups going (7d2d and minecraft) The winternode team has been fast to respond to most queries, helped work through adding new services/options where they were needed, and have gone above what I would consider "required" customer service. I'm very glad I found this place.

My Experience With WinterNode So, I have just started with a server that I manage and let's just say this has been the best support by far of ANY server hosting. I have received a wicked amount of support that it is unbelievable. I'd like to mention a specific Support Team staff that has been vital in my tickets. "vanjmali". Not only are they cooperative when talking to me, but gets straight to the point when needed and seems to never disappoint. Not only is their support good, but their prices and discounts are worth it. 100% recommend to a friend.

Excellent Support Nathan responded very quickly and answered all of my questions, as well as hyperlinking to relevant documents.

Reboot times are great but... Reboot times are great, customer service sucks, memory management sucks. Let me explain. My server is mostly for family and close friends, as such they tend to explore...alot. Due to the horrible backend my server constantly gets out of memory errors and eventually crashes. I have NEVER had this happen with ANY other host I have used. Tried customer service and got the response that narrows down to - "well it's your fault for not "optimizing" your server"...really??? Are you friggin serious?? No attempt to research the problem, wouldn't even listen to my testing procedures or the fact I have never had this issue before. I feel I have paid a year for a service that is unsuitable for use at all. PS...I can run my server on a pc with a weak CPU and 4 gigs of ram with ZERO issues whatsoever.

Recently added a VPS to my package of… Recently added a VPS to my package of services. No trouble with selecting desired options from the many offerings. Deployment was fast and access via normal programs and apps to the VPS are easy to setup and function properly. Tech questions were promptly answered correctly and no issues since. Another great deal from WinterNode.