Upper Hand

129 E Market St, 46204, Indianapolis, United States
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4.70
Based on 20 Reviews

5

90.00%

4

0.00%

3

5.00%

2

0.00%

1

5.00%
About Upper Hand

Upper Hand is the leading business management solution that helps sports and fitness businesses win. Powered by a suite of cloud-based tools, Upper Hand streamlines front desk and back office operations, allowing owners and admins to escape the administrative vortex and spend more time doing what they love - helping clients and athletes achieve their goals. Upper Hand provides tools to effectively manage things like online registration and scheduling, memberships, facility resources, payments, retail and inventory, payroll, and more. Learn more at https://upperhand.com.

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Tyler Keever
US

Great experience, A++ Coming up on our third year and have had a great experience with their team. If my staff has questions they are there and truly care about your business and finding solutions. They listen to feedback which is shown by the growth of the product. Completely different experience from our previous system. Keep it up team.

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Alex Haskins
US

Thunder LB3 Lacrosse Review Great start to our relationship. It has made it easier for our parents to book lessons on their app and created an easier way on our back end to sell and keep track of lessons. Any issues we have had were resolved right away. were excited about growing our business with Upper Hand.

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Brandon
US

I have found the the team at Upper Hand a rare gem in software support. I have found the the team at Upper Hand is what makes all the difference. I am on my third registration software in the last 7 years and the people make all the difference. They are responsive and listen to feedback. I was amazed when they set up a meeting with me and an engineer to cover what I would need the system to do to work for me. They don't have every feature I have requested yet, but I honestly believe my requests are all in the pipeline as I have seen a number of features rolled out since I joined 6 months ago. Oh and ask for Danielle McNally to be your rep. She is awesome.

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QC Speed and Agility
US

Smooth Platform, and Good Experience I have enjoyed working with Upper Hand. Customer service has been very responsive and personable. I have developed good rapport with each of my representatives, and have felt like they have been doing their best to support me according to my business needs. For the questions that I have not been able to answer, they have been there to troubleshoot problems for my customers. Something that I would like to see more of would be more collaboration with business owners on the back and front end. We enjoy your platform very much, and would like to be part of the development in terms of letting you know our needs and wants.

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Ed Stinson
US

Love it. Save me tons of time! Love it! It's straight forward while also being flexible. You can tell they really understand the needs of a baseball trainer - specifically from a scheduling stand point. It really saves me tons of time.

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