Peter Everett
GBThe extra mile Quick answer to a puzzling query from a customer. When the customer still struggled, Podbean contacted him direct to sort out what he was doing wrong! Top-class service.
Barbara Gibbs
GBPrompt response Prompt response that resolved my issue on first contact.
Dessie
IEExcellent tech support fast Fast technical response to get me up and running.
Jim and Lisa Goble
GBTechnology great, support even better! I am just starting a podcast and went the Podbean route due to the better no cost starter (hopefully will get to a paid one as it grows!). I had a support question and not only was it answered within several hours but I had not responded that it worked and they followed up with me! If this is how they roll, I will be using them to host my paid version when that day comes!
Shambi Broome
GBBest email customer support ever I'm never happy when a web-based company only provides email customer support BUT Podbean has changed my view of email customer support. I reached out to them and figured (despite their claim to have a quick response) it may be a while to get a reply. Well, I thought I was right and reached out again a week later, only to find I missed their reply almost immediately after my original support ticket was submitted. Podbean graciously forwarded me the missed email and within 5 minutes and 3 email messages later, my issue was resolved. Best email customer support ever!