Great online chat support from Hana Great online chat support from Hana. She was able to connect and video chat with me straight away. Fluent English and very clear to understand. I then had another issue and went back online and again was supported by Hana. After being with ConnectPOS for 1 year I'm very impressed with the changes made to the software and the increased support.

Great things ahead Honestly, not far into using the service yet, but their chat support has been very helpful in getting things set up. I'm excited to finally have a POS I can use on our windows computers for our Shopify store.

ConnectPOS is incapable causing my shop… ConnectPOS is incapable causing my shop to close when system downed. The inventory is never right because ConnectPOS can't update MSI. Sometimes, the app can't close the sale causing my customers need to take screenshots as proof of purchase. Then, we re-create the orders when the app is back to life. Today I spent 3+ hours with Hana trying to fix one problem in MSI, but their side caused a disaster that we can't use the app at all during shop hours. That means close of business until further notice.

Major improvement in support Major improvement in support. It used to seem impossible to get any, but ConnectPOS was listening. They now have 24/7 support by chat or email. They responded in less than five minutes and resolved the issue in even less time. Friendly, efficient, proficient. Excellent.

Mia was very helpful and patient with… Mia was very helpful and patient with helping me to work on configuring this POS system. Looking forward to using this new POS configuration. So far I have found this software to be quite well designed and useful. Most important is that I have received great customer service so far while setting this system up for our business needs.