As always, great support from ServerPress. I have had a number of occasions over the last several years to submit tech support requests to ServerPress. Generally Gregg is the support tech who replies. His response is always very quick. Sometimes the response is just an answer that solves the problem. And sometimes the response results in a remote session to look at and resolve the issue. Either way, the issues have always been resolved quickly and completely. Some (and maybe most) of my support requests have have been a result of my lack of knowledge of ServerPress. I have found that I always get educated by the issue resolutions. This last experience is a good example of the support I get from ServerPress. I had issues with two websites that use old WordPress themes that have not had code updates (by the theme authors) in 5-6 years. I couldn't load them into Desktop Server Pro. When I submitted the support request, Gregg responded and suggested that I send website archives. After looking at the archives, Gregg sent me instructions that I didn't quite understand. He then suggested a remote session which resolved the problems and educated me within 10 minutes. I have always been satisfied by the support I have received from ServerPress. I highly recommend both their Desktop Server Pro product and their support.

Support staff efficient and quick Support staff was quick to respond, and was able to efficiently troubleshoot my issue. My problem was fixed within minutes, and I'm back up and running.

Great job fixing an issue with a WordPress plugin. I had an issue with a WordPress plugin. My site was a mess by the time I reached out to the folks at ServerPress, and they went above and beyond to get everything back exactly how I needed it to be. Couldn't be happier!

Just LOVE ServerPress and their… Just LOVE ServerPress and their talented staff. Every launch of a new site is handled with expertise and professionalism. Gregg is incredible. Thank You!

Does not work as described on their… Does not work as described on their website. There is no mention of it not working with Child themes either. Trying to contact the developer is next to impossible. His videos on Youtube refer to him as Stephen Carroll, but his website (steveorevo DOT com) lists him as Stephen J. Carnam. Unable to access their website from the country I am currently living in and have to do everything via proxy or vpn. I am currently awaiting their response. If the response time is inadequate or the program does not meet my requirements, I will have my money refunded.