Most impressive technical support I was overwhelmingly impressed today by the high level of technical support I received from Colin at Pixel Film Studios (PFS). I had Final Cut Pro problems on both the computers I use for video editing. I was pulling my hair out! I connected with Colin and, straight way, he connected to my computer remotely and worked his magic. I was so very impressed with his skill both in terms of identifying the problems and then fixing them. I was truly worried that I would not be able to meet an important deadline but Colin promptly, politely and quickly solved all my problems. If only all technical support was this good. Top marks to Pixel Film Studios.

They are cheaters They are cheaters, send you Email with 50% Discount e.g. instead of $39,99 only today $19,99 and when you click to go to the Shop the price is $39,99 instead of $59,99. This you can expect with all their Marketing E-Mails, that they send you a price which is double on their Website, even If you click Seconds after obtaining the Email. This is cheapest bull s**t. If you cannot trust their E-Mails, how can you Trust their software? Sorry Guys, but your reply is nothing but the ongoing Marketing fraud. I am replying to your Marketing E-Mails the Seconds I get them and even though I try to get to the payment , the app-price remains Double so high then it is offered in the Email. I sent you already an e-mail complaining about this "issue", but got no reply on it. The moment I came to Trustpilot, I suddently got you awake...

An alternative to the "other" guys I was looking for an alternative to the "other" VFX players in the FCP plugins game ever since they went to a subscription model (that will fail). After looking through a bunch of Youtube videos last night, I came across PFS web page. I'm just blown away at the selection of options and pricing. The ones I was interested in the most were the 3d tracking options, which MVFX now forces you into a yearly subscription of over $400 and you will NEVER own it. I guess their revenue is down and they think the subscription model is their last hope. Unfortunately, there is a huge backlash in the community (FB, Reddit, YT) over this decision. Hence the reason I've switched to PFS. They have great support and actually make an effort to help you whereas the other company blames me for my software/hardware configurations when my system constantly crashes using their plugins. You have to use it a certain way...not your way. Trying to adjust a parameter and having it crash is my inability to use the software? Yikes. They actually flagged my review on TP because it wasn't a "real experience" as opposed to all their "invited" reviews. Never bite the hand that feeds you. I'm moving on just for trying to censor me. Thanks PFS for all your options and look forward to using them.

I have to say the live Support has been… I have to say the live Support has been amazing over the years. Always helping with issues that arise with updates to FCP or the OS that might change things. You guys got me out of a jam again thank you!

Professional content made easy I have 11 plugins now from Pixal Film Studios for Final Cut Pro and I am very happy with them. They easily add a super professional appearance to my social media content. I have had a couple issues in the past with the plugins not working and a quick web chat with one of their tech guys and its sorted very quickly. I can not fault PFS and the customer service. I would fully reccomend buying these plugins for FCP.