Great company and quick responses Arie helped us with every aspect of our survey, was available every minute of the day, and responded even on weekends when needed. We had a meeting in which we explained our project, and Arie was able to tell us right away if it was feasible within the time we had. We really enjoyed our collaboration with SurveySwap and would definitely return if we had another project that included a survey.

My user experience. Only positive. At first I had some difficulties with the research and the account (that was just my fault). But the support service promptly resolved everything. A few emails and my problem is gone. It was very polite and professional. Step by step instructions are great. I also changed the name and description of the survey and everything worked. Respondents are recruited quickly and qualitatively. It is also very interesting to take other people's surveys.

Using Survey Swap for survey collection… Using Survey Swap for survey collection was a breeze. Its user-friendly interface made setup quick and easy. The exchange system, where you participate in surveys to gain responses for your own, was efficient and innovative. I got quality responses fast, and the support team was helpful whenever needed. Highly recommend for research needs!

WARNING of terrible service I highly doubt the veracity of these comments that is saying how useful this website is, because my experiences with SurveySwap is totally opposite and absolutely awful. I bought credits and even doubled the credits to boost the number of responses. However, I received no response at all! I wanna request a refund and sent an email to them, and received no response! Then I surprisingly found out that no live chat is available, not even an email address that is posted on their website. I can only find the email address under the comment here!

If I could If I could, I would give it a zero. Customer Service simply does not exist. I wrote them several emails and they never get back to me. Furthermore, a complete waste of money and time. It's been 2 days my survey is online under BOOST and I collect 2 respondents. Really disappointed, do not use this "service"