Didn't provide what they promised. Ordered an unlock for my phone over a month ago, their website says 1-5 days wait, and I've heard nothing back. I've emailed their support a number of times and they don't provide any meaningful answer. Just a generic email saying their reviewing my request, 2 weeks later still no real answer. Even if they eventually do get me an unlock code it's been well beyond what their website says. I wasted my hard-earned money.

It works! Won my loyalty with his customer service. I recently used the Economy Service to unlock an iPhone 4 with ChronicUnlocks. It took longer than expected, but the service was completed. With such high demand for his service, you have to understand they are short staffed. However, Mr. Strafach and gang work hard to ensure customers are satisfied. I highly appreciated the time and efforts in making sure things worked well for my situation. You can rest assured knowing he will fulfill his side of the service.

Be prepared to wait for iCloud removal. The company and Will are great and extremely polite. However their iCloud removal service took an extremely long time to the point where I just decided to send Apple the invoice instead and have it removed rather than wait any longer. Didn't take long to get a refund, which was cool. Don't let the iCloud issue affect how you view Chronic Unlocks though, every other unlocking service they provide is legit and works without issue :)

Worth the wait Having tried several other so called legit companies, I decided to give it one more try to unlock my at&t locked iphone. With Chronic unlocks I had to wait longer than the "average completion time" however when I inquired via email I received a prompt response from Will. I ended up waiting over a month rather than the 10 days (average) that was quoted however at the end of the day I now have a working iphone. Thanks guys.

Super reliable! Had to purchase the express order because a different site ended up not being able to unlock my phone, and I'd been preparing to leave the country in a few days. Great correspondence via email, got the job done within the given time frame! If you need to get a rush order, shoot them an email and let them know.