The service itself works very well The service itself works very well. The only thing I don't love is the pricing is confusing there are a high number of factors. Number of users, number of text messages, segments (texting is PRICEY if you use emojis because they use a large number of segments). I'd prefer a flat fee, and for the charges to come in as a bundle (they charge your card frequently in small amounts).

Needs improvement I would like to say that I like SuperPhone but there still needs to be some improvements. The delay in messaging is a problem. I am constantly getting crazy calls from the area code that my number is registered with. So spam calls are crazy!

Highly recommend this! I’ve been able to really grow a more personal connection with the fans of my music with SuperPhone. I’ve used it for everything from making merch sales with a quick text to inviting an audience to my livestream easily! My only problem was that you couldn’t delete contacts, but they just fixed that, too.

#TeamSuperPhone!! I've been using SuperPhone since it first released, and it's come such a long way! I love the platform's features and the pricing is very fair. But my favorite aspect of SuperPhone is it's SUPERB customer service team! They really make you feel appreciated and "at home" which is much appreciated for small-business owners. I can't imagine not having my SuperPhone # ...amazing product.

Feels personal I looked at a bunch of platforms but most of them used shortcodes and did not offer two-way texting. SuperPhone uses longcodes and allows me to respond to everyone in individual or broadcast messages. Texting #SAVE20 to 232343 is a horrible user experience for my business. My customers appreciate that there is a real person on the other end of that 347 NYC area code. Even when they receive the automated responses, it feels like a real person to them.