The service itself works very well The service itself works very well. The only thing I don't love is the pricing is confusing there are a high number of factors. Number of users, number of text messages, segments (texting is PRICEY if you use emojis because they use a large number of segments). I'd prefer a flat fee, and for the charges to come in as a bundle (they charge your card frequently in small amounts).

I wanted to do business differently and… I wanted to do business differently and instead of the traditional email marketing route - use text. I'm loving superphone because it's an easy way to stay in touch with potential clients. Would you believe that I've closed business deals via text? Believe it, baby!

Feels personal I looked at a bunch of platforms but most of them used shortcodes and did not offer two-way texting. SuperPhone uses longcodes and allows me to respond to everyone in individual or broadcast messages. Texting #SAVE20 to 232343 is a horrible user experience for my business. My customers appreciate that there is a real person on the other end of that 347 NYC area code. Even when they receive the automated responses, it feels like a real person to them.

Connected my Shopify Store For the first month I tried to do almost everything that I was doing on MailChimp but for text to A/B test and saw great results. The very first broadcast message that sent on SuperPhone received an 87% click-through rate with only a few unsubscribes. I thought it was beginner’s luck but I’m consistently seeing a 70-85% click-through on all of my broadcasts. My team also can respond manually to shipping requests or questions that people may send in about their order. Def recommended.

Though the pricing structure was a bit… Though the pricing structure was a bit confusing to understand at first, It's still the absolute best value for someone looking to build a list from scratch, FAR better than Community imo. You get WAY more than you bargained for.