Great solution SuperPhone is a great solution for one-to-one and one-to-many texting. They have good customer service. They seem to work for a lot of use cases from influencers to enterprise businesses and have a variety of features (including APIs). I do think they could more cleanly package these features for different use cases and have a lot more ways to expand the product

Feels personal I looked at a bunch of platforms but most of them used shortcodes and did not offer two-way texting. SuperPhone uses longcodes and allows me to respond to everyone in individual or broadcast messages. Texting #SAVE20 to 232343 is a horrible user experience for my business. My customers appreciate that there is a real person on the other end of that 347 NYC area code. Even when they receive the automated responses, it feels like a real person to them.

Worst support ever Worst support ever, i face issue with phone number every other day, i am using 3 virtual numbers all are useless

Great app I just think the extra… Great app I just think the extra charges stop the users from keeping the app also need more features for sharing content

The service itself works very well The service itself works very well. The only thing I don't love is the pricing is confusing there are a high number of factors. Number of users, number of text messages, segments (texting is PRICEY if you use emojis because they use a large number of segments). I'd prefer a flat fee, and for the charges to come in as a bundle (they charge your card frequently in small amounts).