Farmers using a Superphone As a small farming business, we really need to be able to be as mobile as possible. Superphone allowed us to keep all of our contacts from when we lived in the city, add a new set of followers and keep them up to date from our new rural lifestyle. Community is important to us and Superphone has allowed for that to remain present while in the fields.

The service itself works very well The service itself works very well. The only thing I don't love is the pricing is confusing there are a high number of factors. Number of users, number of text messages, segments (texting is PRICEY if you use emojis because they use a large number of segments). I'd prefer a flat fee, and for the charges to come in as a bundle (they charge your card frequently in small amounts).

SuperPhone as a Business Phone Number I use SuperPhone for business communications with the independent contractors I work with and I love that I am able to systemize conversations. They have both a mobile and desktop app which makes it easy for me to use wherever I am. I'm able to respond quickly and efficiently to every message. (Also, being able to send happy birthday texts to people without thinking about it is always a plus!)

Feels personal I looked at a bunch of platforms but most of them used shortcodes and did not offer two-way texting. SuperPhone uses longcodes and allows me to respond to everyone in individual or broadcast messages. Texting #SAVE20 to 232343 is a horrible user experience for my business. My customers appreciate that there is a real person on the other end of that 347 NYC area code. Even when they receive the automated responses, it feels like a real person to them.

So far, so great. Direct support/advisement I’ve received from KoKo, Theo & Kris has been a game changer to help me nail down some key details and ideas for a campaign. The support feature and tutorial videos were also easy to follow and extremely helpful to fast track me into the system and ease the learning curve. Can’t wait to see the results of this first campaign.