SuperPhone as a Business Phone Number I use SuperPhone for business communications with the independent contractors I work with and I love that I am able to systemize conversations. They have both a mobile and desktop app which makes it easy for me to use wherever I am. I'm able to respond quickly and efficiently to every message. (Also, being able to send happy birthday texts to people without thinking about it is always a plus!)

Though the pricing structure was a bit… Though the pricing structure was a bit confusing to understand at first, It's still the absolute best value for someone looking to build a list from scratch, FAR better than Community imo. You get WAY more than you bargained for.

Feels personal I looked at a bunch of platforms but most of them used shortcodes and did not offer two-way texting. SuperPhone uses longcodes and allows me to respond to everyone in individual or broadcast messages. Texting #SAVE20 to 232343 is a horrible user experience for my business. My customers appreciate that there is a real person on the other end of that 347 NYC area code. Even when they receive the automated responses, it feels like a real person to them.

Connected my Shopify Store For the first month I tried to do almost everything that I was doing on MailChimp but for text to A/B test and saw great results. The very first broadcast message that sent on SuperPhone received an 87% click-through rate with only a few unsubscribes. I thought it was beginner’s luck but I’m consistently seeing a 70-85% click-through on all of my broadcasts. My team also can respond manually to shipping requests or questions that people may send in about their order. Def recommended.

CRM of the future I’ve been using this platform for a few weeks and it’s fantastic! Set up isn’t too wonky and things are pretty strait forward—well laid out. No complaints so far and very happy with my subscription. Using this for customer relationship management exclusively. Thank you SuperPhone!