Feels personal I looked at a bunch of platforms but most of them used shortcodes and did not offer two-way texting. SuperPhone uses longcodes and allows me to respond to everyone in individual or broadcast messages. Texting #SAVE20 to 232343 is a horrible user experience for my business. My customers appreciate that there is a real person on the other end of that 347 NYC area code. Even when they receive the automated responses, it feels like a real person to them.

So far, so great. Direct support/advisement I’ve received from KoKo, Theo & Kris has been a game changer to help me nail down some key details and ideas for a campaign. The support feature and tutorial videos were also easy to follow and extremely helpful to fast track me into the system and ease the learning curve. Can’t wait to see the results of this first campaign.

The service itself works very well The service itself works very well. The only thing I don't love is the pricing is confusing there are a high number of factors. Number of users, number of text messages, segments (texting is PRICEY if you use emojis because they use a large number of segments). I'd prefer a flat fee, and for the charges to come in as a bundle (they charge your card frequently in small amounts).

Though the pricing structure was a bit… Though the pricing structure was a bit confusing to understand at first, It's still the absolute best value for someone looking to build a list from scratch, FAR better than Community imo. You get WAY more than you bargained for.

I've been using SuperPhone for the past… I've been using SuperPhone for the past 2 years to connect with my fans so they can text me anytime.