Tom Barker
CAI absolutely love Memberspace I absolutely love Memberspace. It's ability to integrate with many different CMS' makes it a flexible system to work with. The videos in each section walk you step by step through setup, and are tailored directly to your CMS. The simplicity of use does not take away from the features that are provided. It makes the scalability of your website simple to manage.
Rachel
GBExpensive transaction fees Memberspace continues to raise the transaction fee. It's increased from 1% to 4%, to a NOW A 5% TRANSACTION FEE on top of Stripe's fee. Ridiculous. So glad Squarespace Courses came out with a 0% transaction fee plan. I've been looking for alternatives to Memberspace's transaction fees and thank goodess Squarespace Courses listens to member feedback. Every since I've switched to Squarespace Courses, everything has been so much better. The funniest part is, Memberspace disses substack for having transaction fees by saying this on their website: "Substack often touts the fact that there’s no cost to join. Instead of a monthly subscription fee, users forfeit 10% of every subscriber payment (plus credit card processing fees). This pricing model can undoubtedly make sense for users with small email lists. If you’re planning to grow your subscriber base, though, it becomes expensive — fast. There’s no cap to that 10% fee that Substack takes from each paid subscriber." ...When they do they same thing with their transaction fees. Ha! So glad Squarespace Courses listens to member feedback and constantly makes updates and improvements for longevity. I'm excited that more software companies are listening to feedback regarding expensive transaction fees and creating options without them. It's the princple of the matter.
Lisa Kilgour, Nutritionist
CAMemberspace rocks! I've been using Memberspace for my membership site for over a year and they continue to impress me with their product and their customer service. Memberspace is really easy to use and super flexible, it works with any idea I can come up with. Plus, anytime I'm even slightly stuck, I just reach out to their customer service team and I get an answer really fast (and without waiting on hold forever...it's all done by email and chat). I've had a great experience with Memberspace and I would recommend it to anyone looking to add password protected content to their website.
The Energy Boutique
CAAlways super quick with response emails… Always super quick with response emails and always solve my problems quick fast!
Magdalina Georgieva
GBImpressive service We had a bizarre issue where we weren't receiving emails from MemberSpace sent to one specific email address but we were getting them fine on other addresses within the tenant. I logged a ticket with their support team and was dealing with Jen Sommers. Jen was friendly, helpful and knowledgeable and our problem was resolved within 24 hours of raising it. The communication was great from start to finish and I can't fault their services at all. Thank you Jen!