
Rachel
GBExpensive transaction fees Memberspace continues to raise the transaction fee. It's increased from 1% to 4%, to a NOW A 5% TRANSACTION FEE on top of Stripe's fee. Ridiculous. So glad Squarespace Courses came out with a 0% transaction fee plan. I've been looking for alternatives to Memberspace's transaction fees and thank goodess Squarespace Courses listens to member feedback. Every since I've switched to Squarespace Courses, everything has been so much better. The funniest part is, Memberspace disses substack for having transaction fees by saying this on their website: "Substack often touts the fact that there’s no cost to join. Instead of a monthly subscription fee, users forfeit 10% of every subscriber payment (plus credit card processing fees). This pricing model can undoubtedly make sense for users with small email lists. If you’re planning to grow your subscriber base, though, it becomes expensive — fast. There’s no cap to that 10% fee that Substack takes from each paid subscriber." ...When they do they same thing with their transaction fees. Ha! So glad Squarespace Courses listens to member feedback and constantly makes updates and improvements for longevity. I'm excited that more software companies are listening to feedback regarding expensive transaction fees and creating options without them. It's the princple of the matter.

Magdalina Georgieva
GBImpressive service We had a bizarre issue where we weren't receiving emails from MemberSpace sent to one specific email address but we were getting them fine on other addresses within the tenant. I logged a ticket with their support team and was dealing with Jen Sommers. Jen was friendly, helpful and knowledgeable and our problem was resolved within 24 hours of raising it. The communication was great from start to finish and I can't fault their services at all. Thank you Jen!

The Energy Boutique
CAAlways super quick with response emails… Always super quick with response emails and always solve my problems quick fast!

Kate
GBBest membership tool on the market. I have a multi-six figure membership, I've been using Memberspace for years. It has more flexibility and customization options than other membership platforms, and their team (including the founders) are very responsive. They truly want to make their product better and better, and they base their improvements on what their users actually need. So glad I found Memberspace!

Rev. Michael Hawthorne Jr.
GBI feel like I'm a developer! As a non-technical person, I couldn't ask for a simpler solution than Memberspace, seriously! Super excited that my website has a professional members section now and that I was able to create it all by myself. I thought I was going to have to spend thousands of dollars to create something like this. The customer service is really on it and I really appreciate the way Roger walked me through my questions. I can't wait to see our membership grow to the ends of the universe! Thank you all!