Impressive service We had a bizarre issue where we weren't receiving emails from MemberSpace sent to one specific email address but we were getting them fine on other addresses within the tenant. I logged a ticket with their support team and was dealing with Jen Sommers. Jen was friendly, helpful and knowledgeable and our problem was resolved within 24 hours of raising it. The communication was great from start to finish and I can't fault their services at all. Thank you Jen!

The customer service with Memberspace… The customer service with Memberspace is outstanding. Jen was very friendly and willing to go the extra mile to make sure all my questions were answered in a timely manner.

We've had great experience so far! We've had great experience so far with Memberspace. As a small business automation is key. Memberspace has helped us work more efficiently with customers and we are sure it will affect our growth positively - and our ability to focus on bigger management issues and challenges. Great customer support and .... so far soooo good!

Jen & Chelsea both helped a great deal… Jen & Chelsea both helped a great deal without getting technical. They provided me with links to guides and responded quickly. So far my experience with Memberspace has been great! Thank you Brian

Expensive transaction fees Memberspace continues to raise the transaction fee. It's increased from 1% to 4%, to a NOW A 5% TRANSACTION FEE on top of Stripe's fee. Ridiculous. So glad Squarespace Courses came out with a 0% transaction fee plan. I've been looking for alternatives to Memberspace's transaction fees and thank goodess Squarespace Courses listens to member feedback. Every since I've switched to Squarespace Courses, everything has been so much better. The funniest part is, Memberspace disses substack for having transaction fees by saying this on their website: "Substack often touts the fact that there’s no cost to join. Instead of a monthly subscription fee, users forfeit 10% of every subscriber payment (plus credit card processing fees). This pricing model can undoubtedly make sense for users with small email lists. If you’re planning to grow your subscriber base, though, it becomes expensive — fast. There’s no cap to that 10% fee that Substack takes from each paid subscriber." ...When they do they same thing with their transaction fees. Ha! So glad Squarespace Courses listens to member feedback and constantly makes updates and improvements for longevity. I'm excited that more software companies are listening to feedback regarding expensive transaction fees and creating options without them. It's the princple of the matter.