Unable to create same privacy pack for same website. EDITED Henry contacted me, they refunded my payment so i can create new privacy pack for ecommerce site. Should be 5 stars if the response time is "within hours" as advertised. PREVIOUS I want to change policy pack from web pack to ecommerce pack and sent contact form for support. It said that support will reply in a few hours. After waiting for more than 24 hours and still no replies, i deleted web privacy pack i made before. And there is no way to create new privacy even for same website without repay. Why the system unable to detect which web we created the privacy pack before so we can create same privacy for same website.

Getterms is an amazing tool Getterms is an amazing tool. It's really easy to use and it generates a well-written privacy policy for your website in only a few minutes! it's the perfect tool for anyone who needs to make sure they are playing by the rules. I highly recommend it.

Great support and ease of use!! ⭐⭐⭐⭐⭐ I am so happy to have signed up as a partner for GetTerms! Henry has been extremely helpful over the last few months when I asked a hundred questions as I was deciding on a service to use for client websites over at PATIO Creative Studio. I can't thank him enough for all the support and answers! I'll look forward to using GetTerms' legal pages on my websites moving forward and to seeing further developments on their brand-new cookie banner!! :) I have already been playing around with the tool and the ease of use is out of this world. You answer a short questionnaire and in a couple of minutes, you'll have all the necessary legal pages in place, ready to embed on your website. I have tried various other tools before and I had never found an easier one, or another company I felt I could trust as I do with GetTerms. Really great job! I look forward to a long-term partnership and I am excited (and a lot more comfortable) to offer this as part of my website design packages to any new clients that come my way :)

The best support I've ever met! I had to contact GetTerms' support team for the second time since I engaged with them. Both times, their helpfulness, reactivity and kindness amazed me. Their services are stellar and saving me lots of time and money, but I'm so happy to have my back covered with such a stellar support team. Thank you guys, and please keep up this enthusiasm!

Saved me hours of work! I am a web designer and the one thing my clients don't like doing is providing me with the legal stuff. I have spent hours taking old privacy and terms, adding new recommended clauses by WordPress, and then providing it to my clients for review and approval. On my first try, GetTerms just saved me hours of work. This is a life saver service for me!