Consumer
GBI wish this was a legit app I wish this was a legit app as it has such potential but it isn’t. It’s massively over priced, the customer support is rubbish and the long emails they send don’t really make much sense. I ONLY downloaded and spent money on the trial period because of the advertised body scan feature using AI. When I actually downloaded the app I had to pay £20 extra for the body scan feature- but I did as this was the main sell for me and because it clearly said I can do unlimited body scans when I pay. I actually can’t, it was a lie so I am cancelling my subscription. What a shame.
Kimberly s
USDO NOT BUY! Scam! Do not buy! You will never be able to cancel. Like many of these similar apps, they make it extremely difficult to find the section in app to cancel. The directions they give to access your account are not accurate. I requested to cancel my account, followed the directions, and they sent me an email saying that it was still active and that I would have to cancel before it renews; even though I told them to cancel it and opted to cancel it in the app. They rely on you never being able to figure out how to cancel.
Jonathan Nolan
USOverpriced and Underperforming: A Disappointing User Experience Zing has a promising concept, aiming to help users achieve their fitness goals. However, despite its potential, the app falls short in delivering value, especially considering its high price point. One of the most glaring omissions is the lack of a basic feature like a buzzer or sound notification when the rest timer is up. This oversight can easily lead to users losing track of their rest periods, disrupting their workout flow and potentially compromising their progress. Furthermore, the app does not allow users to input crucial workout data such as the number of reps, sets, and weight achieved. This inability to track and monitor progress is a significant drawback, as it hinders users from assessing their performance and making informed adjustments to their fitness routines. Another disappointment is the app's limited exercise library. Users with specific exercise equipment may find that their options are not even included, rendering their investments in such equipment futile. The app should provide a comprehensive range of exercises and the ability for users to swap exercises based on their preferences and capabilities. For instance, not everyone can perform a single leg Romanian deadlift, and the app should offer suitable alternatives. Moreover, the app's exercise recommendations are questionable. Suggesting the same exercise for three consecutive days can be harmful and increase the risk of injury due to overuse. A well-designed fitness app should prioritize variety and recovery to ensure users' safety and long-term progress. In conclusion, while the app's concept is commendable, it falls short in execution. The absence of essential features, limited exercise options, and potentially harmful recommendations make it difficult to justify its high cost. To provide true value to users, the developers must address these shortcomings and incorporate user feedback. Until then, users might be better off exploring alternative fitness apps that offer a more comprehensive and thoughtful approach to their fitness journey.
Tina Goodrich
USIt's not worth the hype! I was excited to purchase and use this app thinking AI would have it all planned out. However, it's the opposite. This app has multiple glitches and does not plan out your workouts accordingly. I'm in a FB Zing group and there are so many others with the same complaint. I had the app for almost two weeks and going to cancel! I believe it's a 30-day guaranteed refund! Until Zing fixes the glitches, I recommend using another app!
Hannah Floyd
CACancelled my subscription and still… Cancelled my subscription and still getting charged. Terrible customer service. Do not fall for this scam.